BitShares Forum

Main => Technical Support => Topic started by: yeti on October 29, 2015, 05:56:34 am

Title: Missing order in web wallet..
Post by: yeti on October 29, 2015, 05:56:34 am

I've got my account setup using the openledger web wallet.

I've had several orders placed/filled, no problem.  However...my latest order that I placed has disappeared.  I thought maybe I missed something, because the balance I tried to sell is still visible in my account.  I tried to re-place the order, and when I click the confirm button, I get a response saying the balance is zero.  So I'm guessing the order did get placed the first time...but for some reason it's not showing up in my account activity.  Has anyone else seen anything like this happen?  Any way I can get the the order to be visible in my account?

Title: Re: Missing order in web wallet..
Post by: xeroc on October 29, 2015, 07:55:55 am

Have you tried reload the wallet?
You could take a look at your account in the block explorer of bitshares.org/wallet ... there your order should be visible

Title: Re: Missing order in web wallet..
Post by: yeti on October 30, 2015, 04:37:51 am

How should I go about reloading the wallet?

Title: Re: Missing order in web wallet..
Post by: yeti on October 30, 2015, 04:55:55 am

BTW, I checked the blockchain for my account, and the order has not been placed...so I'm guessing it's a problem with the web client somehow.

Title: Re: Missing order in web wallet..
Post by: yeti on October 30, 2015, 05:30:26 am

Ok....so I figured out the cause of my problem.  I was trying to sell the entire balance, but apparently the web wallet returns an error that seems to suggest I have a zero balance.  If I reduce the amount I'm selling to leave enough to cover the fee, things work as expected.

Maybe this is a bit of a shortcoming from a UX standpoint...