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Main => General Discussion => Topic started by: tony-hughes-design on November 08, 2015, 12:33:04 am

Title: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 08, 2015, 12:33:04 am
Hi guys,

I've only recently been interested in cryptocurrency since it came into the media light. Oh I wish I was into it all before it became public knowledge not so much about my own greed wanting to jump on the bitcoin waggon but the ideas behind cryptocurrency are truly more inspiring than any revolutionary, more than any protest against tyranny, cryptocurrency should be up there on a pedestal next to che guevara, martin luther king and anybody else fighting for the people.

Unfortunately my experience with bitshares hasn't been a great one since 2.0. I had browser issues with my safari and a particular plugin which caused me to clear my cache. At that time I thought the open ledger password and my brain key were the same thing, so I didn't worry I was confident that my password was assuring the safety of my bitshares as backing up my brain key was only a 'recommendation' unlike now where its become mandatory. :(

If there are any leading people behind bitshares who can return my lost bitshares it would be really nice :) My account Tony-Hughes is sitting there with full membership and 80,000 bitshares which I brought during the whole hype and unfortunately can't access and just sits there....... :(

IDEA.

Burn accounts through a consensus. I think with the established model you have in bitshares you could at a reasonable fee to the network.

That any account which is
1.) Registered
2.) using 2FA authentication.

Could by request have an account burnt. Which would allow for the release of their account name, inappropriate account names, and lost money removed out of the ledger and assets freed could then be assigned to either the recorded email via email dialogue a new a new account which signing up with a hyperlink which contained a key or something like that.

The benefits.

1.) Cryptocurrency without account loss.
2.) Inappropriate ID's , Account names could be burned.
3.) Lost assets but were satisfactorily signed up with 2FA, Registered email, forum member etc. Could request their account being burnt and assets freed.

Please have a think about it guys.
I don't want anybody else having something like 300-400$ lost in an account they can't ever touch.

www.tonyhughesdesign.com (http://www.tonyhughesdesign.com)
NO dyslexic people were harmed while taking the time to write this post.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: jackthunderz on November 08, 2015, 03:30:41 am
I agree, i've got the same problem in 2.0, and an account in .9.3c that i cant migrate over.
What a mess this turned out to be
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: Akado on November 08, 2015, 01:40:00 pm
that should only be done if we could clearly identify the owner of the original account, however that can't be done since you can't access your account already and since we don't have any kind of ID system implemented. Without that, if we removed accounts, it would only take 1 to cause massive panic and BitShares would certainly fail as no one could guarantee their funds were safe.

That's the advantage of having IDs, KYC stuff, etc, which I believe is not BitShares domain. It's something more Identabit or Ripple related. But even Ripple doesn't allow this atm if im not mistaken.

I feel sorry for you but unless someone with a high enough stake helps or members pool in their funds, that won't happen  :-\
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: Chris4210 on November 08, 2015, 06:46:48 pm
an account recover service will be available in the future. However there is no such thing right now. Did you made a new backup with you 2.0 wallet?
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: merivercap on November 08, 2015, 07:28:05 pm
Sorry to hear about your loss Tony.  It's probably too difficult to implement a system like that at this point.

I think we do really have to be careful about cache clearing.   Can't we have a modal pop up immediately after signup to require users to download the default.bin file?  If someone clicks 'No' on the backup option, I would have the modal pop up again asking 'Are you sure?'.. and if the user clicks 'No' a third time .. I would have the modal pop up again with the brain key.... we should have a modal pop up five times before allowing a user to click through without any backup....   

Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 09, 2015, 01:37:55 am
That's the advantage of having IDs, KYC stuff, etc, which I believe is not BitShares domain.

This is why I was thinking it could be as simple matter of a registered address, the 'known' web cached password I already had and perhaps 2FA.. if you implemented those three things together aren't you then decentralising the control and putting it in the hands of the user to wipe accounts clean etc.

But thanks for your support.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 09, 2015, 01:46:10 am
I think we do really have to be careful about cache clearing.   Can't we have a modal pop up immediately after signup to require users to download the default.bin file?  If someone clicks 'No' on the backup option, I would have the modal pop up again asking 'Are you sure?'.. and if the user clicks 'No' a third time .. I would have the modal pop up again with the brain key.... we should have a modal pop up five times before allowing a user to click through without any backup....

When 2.0 went public it was very different than the required registering of 0.98 or whatever the previous version was. I just assumed like many people when it said brain wallet backup recommended. That it assumed I had recorded my password which generated a brain wallet key or something. Ive never worried about passwords until I got into crypto because I use apples keychain to store all my passwords encrypted in the cloud.

Its too bad somebody from bitshares doesn't want to help me out. I'm down 100,000 bitshares during the hype purchased at something like $300-350 And 2.0 clearly rushed out of the starting blocks without considering the end user with the use of the wallets. What I'm saying must ring true or why else would they now make brain wallet keys compulsory to back up.

I don't think bitshares is granny proofed yet. Thanks for your support.

Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: jamesc on November 12, 2015, 01:27:01 pm
Tony, great post you have inspired changes in the platform.  Thanks for all your hard work to share your story.  I suggest to forget about the account "name" it is gone.

However, do create a new account and post the name here.  I'll donate some of my BTS to you because you have earned it...
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: xeroc on November 12, 2015, 02:04:55 pm
However, do create a new account and post the name here.  I'll donate some of my BTS to you because you have earned it...

#btstip "Tony Hughes Design" 200 BROWNIE.PTS
#btstip "Tony Hughes Design" 100 BTS
#btstip "Tony Hughes Design" 10 NEWBIE
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: sschechter on November 12, 2015, 05:16:44 pm
Unfortunately my experience with bitshares hasn't been a great one since 2.0. I had browser issues with my safari and a particular plugin which caused me to clear my cache. At that time I thought the open ledger password and my brain key were the same thing, so I didn't worry I was confident that my password was assuring the safety of my bitshares as backing up my brain key was only a 'recommendation' unlike now where its become mandatory. :(

Storing user keys in temporary browser cache is a horrible idea.  I'm amazed that this was not a concern by the devs and they would release 2.0 like this.  My browser clears the cache whenever I close it.  This is a simple checkbox option.  I have not upgraded until I am sure what I am doing is not a danger to myself. Bitshares will never go anywhere if it requires the user to have to read technical manuals to keep their funds safe. Unless it is absolutely fool proof, it will never gain adoption. Preventing the user from losing their funds should be #1 priority.  Its a joke to think that cryptocurrency is safer than your money in the bank. If it is not safe, the price will never stabilize.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: xeroc on November 12, 2015, 05:19:47 pm
You are maximaly encouraged to make a backup

clearing Browser cache usually does not clear tge database used for your wallet ..
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: sschechter on November 12, 2015, 05:28:50 pm
You are maximaly encouraged to make a backup

clearing Browser cache usually does not clear tge database used for your wallet ..

how often do you need to make a backup?  One time after import? After every transaction? If you clear your browser cache, do you need to keep loading from your backup?

Admittedly, I have not seen the 'maximaly encouraged' warning message.  Does it CLEARLY (to grandma) describe the risks of not making a backup? Does is tell you when or how often to make backups? 

Bitshares 1.0 was notoriously known for not having user friendly help messages. 
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: btstip on November 12, 2015, 05:54:18 pm
Hey xeroc, your tips have been queued to get sent to...
Curious about BtsTip? Visit us at http://btstip.io and start tipping BTS on https://bitsharestalk.org/ today!
Source: https://bitsharestalk.org/index.php/topic,19847.msg256076/topicseen.html#msg256076
Created by hybridd (https://bitsharestalk.org/index.php?action=profile;u=40140)
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: roadscape on November 12, 2015, 06:55:35 pm
You are maximaly encouraged to make a backup

clearing Browser cache usually does not clear tge database used for your wallet ..

how often do you need to make a backup?  One time after import? After every transaction? If you clear your browser cache, do you need to keep loading from your backup?

Admittedly, I have not seen the 'maximaly encouraged' warning message.  Does it CLEARLY (to grandma) describe the risks of not making a backup? Does is tell you when or how often to make backups? 

Bitshares 1.0 was notoriously known for not having user friendly help messages.

From what I've seen, the wallet's pretty good at telling you when you should backup:
 - After you create a new wallet/account
 - After importing keys

AFAIK, that covers >99% of the cases where you'd want to save a fresh backup.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: mint chocolate chip on November 12, 2015, 08:09:46 pm
If your browser clears the cache, what exactly do you need to get it back. Is it just the backup file and password, or is it the backup file and password plus the brain key?
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: xeroc on November 12, 2015, 09:01:58 pm
Backup file + passphrase!


brainkey is a part of the file
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 12, 2015, 09:53:25 pm
Tony, great post you have inspired changes in the platform.  Thanks for all your hard work to share your story.  I suggest to forget about the account "name" it is gone.

However, do create a new account and post the name here.  I'll donate some of my BTS to you because you have earned it...

I'd like to thank James for making this gesture, but perhaps what some of you arn't aware that it was James, who tirelessly via email and even calling me here in the UK on my mobile phone. He tried to recover what databases and history I could pull from hidden parts in OS X. Unfortunately after many hours of trying nothing could be done, it is then that I made this forum post.

Thanks James for all your help.. It wouldn't feel right taking bitshares from you. After all you have helped create this wonderful platform we all want to be a part of. I think there is just some granny safe testing which needs to be put in place before its ready for the average consumer.

Least we know who would be a GREAT BETA tester  ;) ME!!
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 12, 2015, 10:00:02 pm
Dear xeroc,

Thank you so much for sending me 100 BTS and 10 NEWBIE..

That was very kind of you.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: Louis on November 12, 2015, 10:02:34 pm
Backup file + passphrase!


brainkey is a part of the file

How is the brainkey used to recover your account?
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: Bhuz on November 12, 2015, 11:29:18 pm
Have you tried with some data recovery software?
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 12, 2015, 11:45:35 pm
Have you tried with some data recovery software?

Wasn't any good.. 2x 1TB of SSD's in trim.. and I pretty much think trim is a prerequisite for any SSD drive these days.
I know its something I need to set up for my Mac pro.

But thanks for the suggestion.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 12, 2015, 11:50:13 pm
Quote

From what I've seen, the wallet's pretty good at telling you when you should backup:
 - After you create a new wallet/account
 - After importing keys

AFAIK, that covers >99% of the cases where you'd want to save a fresh backup.
The wallet is good now at making that clear that a backup is 'REQUIRED' but when 2.0 was just released it was a 'RECOMMENDATION' thats where I think part of the issue came into play. I assumed that the password encrypted a brainkey/wallet or something. Knowing that my passwords are always stored in the apple encrypted keychain I felt confident a 'RECOMMENDATION' wasn't necessary.

Please remember 2.0 didn't come with a training manual. :) 
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 13, 2015, 09:00:18 am
So Ive noticed there has been changes to wallet recovery which is positive.

Ive not been able to recovery my tony-hughes account but with a backed up brainkey I've been able to recover 'tony-hughes-design' so that will be my bitshares wallet from now on.

I must add I tried to back up the brainkey this time to see how it works.. and unfortunately when I'm presented with this page

Create Backup
bts_default.bin (1377 bytes)

and try to click the bts_default.bin it dumps me to a new window in safari but no files are downloaded so the is some kind of problem there, unless the bitshares community are only using chrome or something. Once its dumped you to the blank window you don't get a second change to back up your brainkey so the is an issue here.

This could give any Apple OS X user the impression that their wallet might of been backed up somehow. Due to the fact they won't be given the opportunity to backup the brainkey again.


This is really an issue which needs to be resolved so others don't lose their brain keys / wallets.

But I see the whole openledger site going in the right direction.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: cube on November 13, 2015, 09:44:09 am
So Ive noticed there has been changes to wallet recovery which is positive.

Ive not been able to recovery my tony-hughes account but with a backed up brainkey I've been able to recover 'tony-hughes-design' so that will be my bitshares wallet from now on.

I must add I tried to back up the brainkey this time to see how it works.. and unfortunately when I'm presented with this page

Create Backup
bts_default.bin (1377 bytes)

and try to click the bts_default.bin it dumps me to a new window in safari but no files are downloaded so the is some kind of problem there, unless the bitshares community are only using chrome or something. Once its dumped you to the blank window you don't get a second change to back up your brainkey so the is an issue here.

This could give any Apple OS X user the impression that their wallet might of been backed up somehow. Due to the fact they won't be given the opportunity to backup the brainkey again.


This is really an issue which needs to be resolved so others don't lose their brain keys / wallets.

But I see the whole openledger site going in the right direction.

The 'create backup' creates a backup wallet which is a binary file.  Save this binary file securely.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 13, 2015, 09:50:17 am
Quote
The 'create backup' creates a backup wallet which is a binary file.  Save this binary file securely.

It doesn't let you IF you click it on a mac in safari it just opens up a popup window in safari and thats it poof nothing! No save option nothing.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: Bhuz on November 13, 2015, 09:57:21 am
I think it is a known bug in safari. Try with chrome or use the light wallet for now
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 13, 2015, 11:32:17 am
I think it is a known bug in safari. Try with chrome or use the light wallet for now

I can understand that.. but this is peoples money! I've lost 100,000 bitshares at the hype period of 2.0 which was like 350$.. you can't have these mistakes or bugs with publicly released software.
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: jamesc on November 13, 2015, 12:18:13 pm
I think it is a known bug in safari. Try with chrome or use the light wallet for now

I can understand that.. but this is peoples money! I've lost 100,000 bitshares at the hype period of 2.0 which was like 350$.. you can't have these mistakes or bugs with publicly released software.

I do have the green light to backup on the server...  DL has vetted a protocol to save the wallets on the server and I'll be putting it to the test.

You can use Chrome or FF..   If you have something in Safari you need to get out, you can verify brainkey which will show you the secret brainkey.  Be careful it is not encrypted...
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: jamesc on November 13, 2015, 12:19:34 pm
I think it is a known bug in safari. Try with chrome or use the light wallet for now

I can understand that.. but this is peoples money! I've lost 100,000 bitshares at the hype period of 2.0 which was like 350$.. you can't have these mistakes or bugs with publicly released software.

I sent a small tip to test this out: http://btstip.io/Home/Dashboard?username=Tony%20Hughes%20Design
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 13, 2015, 12:32:17 pm
Wow James,

Before the whole tip thing.. bitshares will wallets folders online! This is fantastic news... does it also mean accounts can be burned :):)
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: xeroc on November 13, 2015, 12:37:50 pm

I do have the green light to backup on the server...  DL has vetted a protocol to save the wallets on the server and I'll be putting it to the test.

You have that protocol implemented already?!?!
Boa .. that is so awesome!
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: tony-hughes-design on November 13, 2015, 12:42:33 pm
Quote
You have that protocol implemented already?!?!
Boa .. that is so awesome!

Really is amazing news :)
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: chryspano on November 14, 2015, 12:32:02 am
Does this mean that EVERY wallet now will have a copy stored in the server? will it be optional?
Title: Re: LOST BITSHARES / IDEA PROPOSAL
Post by: xeroc on November 14, 2015, 03:44:03 pm
Does this mean that EVERY wallet now will have a copy stored in the server? will it be optional?
Optional .. you can opt out