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Main => Technical Support => Topic started by: bitsintheclouds on January 14, 2016, 11:34:09 am

Title: On Open Ledger
Post by: bitsintheclouds on January 14, 2016, 11:34:09 am
On open ledger when I start to try and sell anything it asks for my private key but shows nowhere to put it.anyone know??
Title: Re: On Open Ledger
Post by: bitacer on January 14, 2016, 11:36:48 am
thats your wallet password, top right corner there is lock/unlock button click on that .
Title: Re: On Open Ledger
Post by: bitsintheclouds on January 14, 2016, 01:37:26 pm
yes wallet unlocked but I keep getting this

Failed to broadcast the transaction:
Transaction was not signed. Do you have a private key? [no_signers
Title: Re: On Open Ledger
Post by: bitacer on January 14, 2016, 02:00:24 pm
yes wallet unlocked but I keep getting this

Failed to broadcast the transaction:
Transaction was not signed. Do you have a private key? [no_signers

how many wallets do you have ?
Title: Re: On Open Ledger
Post by: bitacer on January 14, 2016, 02:04:52 pm
start clean , go to wallet management under settings , make sure you choose the right wallet , and go choose the right account . unlock the wallet  and try it again
Title: Re: On Open Ledger
Post by: bitsintheclouds on January 14, 2016, 05:08:31 pm
Just shows one wallet..".Active wallet default "
Title: Re: On Open Ledger
Post by: bitacer on January 14, 2016, 05:27:26 pm
Just shows one wallet..".Active wallet default "

have you ever backed up your wallet and what market are you trying to trade in ?
Title: Re: On Open Ledger
Post by: bitsintheclouds on January 14, 2016, 05:47:51 pm
funny just backed it up 10 mins before I tried to trade obits to bits
Title: Re: On Open Ledger
Post by: Bhuz on January 14, 2016, 06:04:13 pm
Try to restore the backup in the wallet management console.

If it doesn't work, go to settings --> wallet management console and try with:
-Backup the brainkey of the wallet that contains the account you are talking about (select it as "active wallet")
-Create a new wallet and click on "CUSTOM BRAINKEY (ADVANCED)"
-Insert a new passphrase, wallet name, and the backuped brainkey
Title: Re: On Open Ledger
Post by: bitsintheclouds on January 14, 2016, 06:36:36 pm
it says this Brainkey is not verified
Title: Re: On Open Ledger
Post by: Bhuz on January 14, 2016, 08:02:52 pm
it says this Brainkey is not verified

What browser are you using?
Title: Re: On Open Ledger
Post by: abit on January 15, 2016, 12:00:30 am
yes wallet unlocked but I keep getting this

Failed to broadcast the transaction:
Transaction was not signed. Do you have a private key? [no_signers
There is an account name left to the lock icon,  make sure it's your account, if it's not, click it and select your account. It will change if you ever clicked on someone else (from your account history or explore->accounts) before enter the trade page.