BitShares Forum

Main => Technical Support => Topic started by: Masdar on April 05, 2016, 06:29:16 pm

Title: Bitcoins sent. Bitcoins not received. Help!!
Post by: Masdar on April 05, 2016, 06:29:16 pm
Hello
I have an account OpenLedger.
I enter OpenLedger
     -Deposit / Withdraw
     -CCEDK
     -BTC
I send bitcoins from my purse to my account OpenLedger btc *.
I hope 2 hours and bitcoins are not sent to OpenLedger btc *.
I write my address OpenLedger btc * in Blockchain.info and funds were sent successfully and have 23 confirmations.
I leave OpenLedger.
After 30 minutes I enter OpenLedger
     -Deposit / Withdraw
     -CCEDK
     -BTC
My address OpenLedger btc * has changed. Now it's a different direction.
My bitcoins not sent.
What happened?
Where are the btc *?
Why change the direction alone?
How I can get my btc *?
Title: Re: Bitcoins sent. Bitcoins not received. Help!!
Post by: dannotestein on April 05, 2016, 06:33:07 pm
Quote from: Masdar on April 05, 2016, 06:29:16 pm
Hello
I have an account OpenLedger.
I enter OpenLedger
     -Deposit / Withdraw
     -CCEDK
     -BTC
I send bitcoins from my purse to my account OpenLedger btc *.
I hope 2 hours and bitcoins are not sent to OpenLedger btc *.
I write my address OpenLedger btc * in Blockchain.info and funds were sent successfully and have 23 confirmations.
I leave OpenLedger.
After 30 minutes I enter OpenLedger
     -Deposit / Withdraw
     -CCEDK
     -BTC
My address OpenLedger btc * has changed. Now it's a different direction.
My bitcoins not sent.
What happened?
Where are the btc *?
Why change the direction alone?
How I can get my btc *?
What is your bitshares account? Also, can you supply me with your bitcoin trx hash?
Title: Re: Bitcoins sent. Bitcoins not received. Help!!
Post by: dannotestein on April 05, 2016, 07:13:52 pm
Ok, very sorry for the problem, our wallet went off on a fork (that's a first for us), so we're re-initiating all the false transactions now. Here's the trx to credit you:
https://bitshares.openledger.info/#/block/5004379
Title: Re: Bitcoins sent. Bitcoins not received. Help!!
Post by: Masdar on April 05, 2016, 07:20:11 pm
All good.
Thank you.