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Main => Technical Support => Topic started by: BitcoinOnline.io on November 25, 2019, 10:19:59 pm

Title: Please Help! Failed to broadcast the transaction: Execution error
Post by: BitcoinOnline.io on November 25, 2019, 10:19:59 pm

I'm getting since I tried to make a withdraw. The withdraw never came through. A few hours later I recived a transaction message which I signed as I figured it was for my withdraw.

Failed to broadcast the transaction:
Execution error

Message I agreed to or whatnot:

ID   TYPE   INFO   FEE   TIME
1.11.xfdgdfgd9385   UPDATE ACCOUNT   
bit55645643cds updated their account data
0.03872 BTS   2019-11-25 12:19:42
1.11.1ujjbnb9384   UPDATE PROPOSAL   
bitcoin-wizards updated a proposal
Owner approval(s) added
bit67fvr664443rds

Now when I try to make any type of trade I get the execution error. Please advise.
Thanks in advance,
J

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: sschiessl on November 25, 2019, 10:29:54 pm

Which frontend are you using to access the blockchain?

Locally installed client? One of the browser versions?

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: BitcoinOnline.io on November 25, 2019, 10:34:37 pm

190424 Local version is installed. It tells me to update. I remove the program. Re-install. Same issue. Cannot make a transaction and still tells me to update.
Thanks for your help :)

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: BitcoinOnline.io on November 26, 2019, 03:05:53 am

Does this look right? Should I remove the open ledger witness?

ACCOUNT / KEY / ADDRESS   WEIGHT   ACTION
openledger-witness   2   Remove
BTS7G**************************kzk1W   1   Remove

Recent activity
ID   TYPE   INFO   FEE   TIME
1.11.********385   UPDATE ACCOUNT   
b*********s updated their account data
0.03872 BTS   2019-11-25 12:19:42
             

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: pc on November 26, 2019, 06:10:24 am

Quote from: BitcoinOnline.io on November 25, 2019, 10:19:59 pm

Message I agreed to or whatnot:

ID   TYPE   INFO   FEE   TIME
1.11.xfdgdfgd9385   UPDATE ACCOUNT   
bit55645643cds updated their account data
0.03872 BTS   2019-11-25 12:19:42
1.11.1ujjbnb9384   UPDATE PROPOSAL   
bitcoin-wizards updated a proposal
Owner approval(s) added
bit67fvr664443rds

Your account has been hijacked. By accepting that proposal you have assigned ownership to someone else, that's why you cannot transact anymore.

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: BitcoinOnline.io on November 26, 2019, 06:13:30 am

Fucking A, is there anyway to undo it before he drains my account?

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: BitcoinOnline.io on November 26, 2019, 06:14:25 am

Also, I made a withdraw about two hours before that. Still hasn't gone through . . . Any ideas? Thanks in advance

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: sschiessl on November 26, 2019, 07:20:10 am

If you own gateway assets you can open a ticket and ask them them to override transfer it out of your account.

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: BitcoinOnline.io on November 26, 2019, 02:58:31 pm

Quote from: sschiessl on November 26, 2019, 07:20:10 am

If you own gateway assets you can open a ticket and ask them them to override transfer it out of your account.

Thanks, how can I do this?

Title: Re: Please Help! Failed to broadcast the transaction: Execution error
Post by: sschiessl on November 26, 2019, 03:33:59 pm

Quote from: BitcoinOnline.io on November 26, 2019, 02:58:31 pm

Quote from: sschiessl on November 26, 2019, 07:20:10 am

If you own gateway assets you can open a ticket and ask them them to override transfer it out of your account.

Thanks, how can I do this?

Contact them via their preferred method. OpenLedger has a freshdesk e.g.