BitShares Forum
		Main => Technical Support => Topic started by: roselee on August 16, 2014, 06:10:11 am
		
			
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				hello 
i just downloaded the wallet, then opened it, was asked for a pw and i typed it in. but then nothing happened the walled synced and after one hour i closed it. 
so now i tryed to reopen it but it wont acept my pw 
but i am certain i use the right one that i typed in. 
and it wont let me deinstall the wallet so i could do it new all over . 
it tells me there are some files remining and have to be deinstalled per hand. 
thanks a lot 
			 
			
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				update on my problem 
now  i had access for a few minutes 
i keyed in my pw 
and i could start to creat a account 
in the middle of it i got kicked 
i tryed to log in again and same as befor 
it tells me my pw is wrong 
any sugestion what to do ? 
thanks a lot 
			 
			
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				windos or mac maybe you need to say about your computer something
			
 
			
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				yes its 
its windowns 7 
asus x70ac 
what more do you need to know ? 
thanks 
			 
			
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				I'm having the same issue and get the following error "CrashRpt1402.dll missing"   please help,  
			
 
			
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				i updated to 0.4.7 
problem solved thanks