BitShares Forum

Main => Technical Support => Topic started by: abilger on August 28, 2014, 11:00:32 am

Title: 'Create Wallet' does not work
Post by: abilger on August 28, 2014, 11:00:32 am

I get this issue repeatedly, using BitShares-X 0.4.8a, on Windows 7 64-bit.

The symptoms:
1) When pressing 'create wallet' after entering two matching passwords, a box very briefly pops up over the password and button area with 1 to 3 dots it in, then disappears.
2) The UI remains at the 'create wallet' screen, and does the same thing repeatedly if 'create wallet' is pressed again.
3) If I File/Exit BitShares-X and restart it, it will instead ask me for a password instead of to create a wallet. It will always say 'wrong password' to the password used above.
4) It is necessary to delete files under \users\<myname>\appdata\roaming\bitshares x\wallets in order to get out of the bad state in #3. This returns to bad state #1.

The 'create wallet' *does* create files in \users\<myname>\appdata\roaming\bitshares x\wallets that were not there before. But it is not a valid wallet, as evidenced in behavior in #3.

Running as admin and/or in Windows XP SP3 compatibility mode does not affect the behavior. Rebooting, uninstalling/reinstalling does not affect the behavior. I've retried step #1 with different passwords of different complexity, which also does not affect behavior.


This issue has been reported before, e.g.:
https://bitsharestalk.org/index.php?topic=7494.0

That sounds like the identical issue, and that the same situation just randomly started working but the issue was never researched or resolved. It's still failing consistently for me in the same way over multiple days.


There are some suspicious errors in the log, but it's not clear what they mean. I've copied below the cleanest default.log possible (after clean reinstall, with \users\<myname>\appdata\roaming\bitshares x not yet existing, just attempt to create wallet once then exit). Pressing the button more times would result in more logs that are straightforward errors that wallet_create already things the wallet exists.

Please help resolve this. Let me know if there's any more info that would be helpful. Thanks.

Aaron

--- logs\default\default.log contents ---
20140827T163359.655273  bitshares                 open ] error opening database         chain_database.cpp:1102
20140827T163402.606445       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_list_accounts': The wallet must be opened before executing this command (0)
The wallet must be open before executing this command
 (500)         Utilities.cpp:28
20140827T163402.620117       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163402.634765       th_a          log_message ] Message from GUI: rpc error: In method 'blockchain_list_assets': Assert Exception (10)
is_open(): Database is not open!
error finding


 (500)         Utilities.cpp:28
20140827T163402.691406       th_a          log_message ] Message from GUI: rpc error: In method 'blockchain_list_assets': Assert Exception (10)
is_open(): Database is not open!
error finding


 (500)         Utilities.cpp:28
20140827T163402.797851       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_open': wallet does not exist (20004)
No such wallet exists!


 (500)         Utilities.cpp:28
20140827T163402.898437       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_open': wallet does not exist (20004)
No such wallet exists!


 (500)         Utilities.cpp:28
20140827T163402.905273       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_open': wallet does not exist (20004)
No such wallet exists!


 (500)         Utilities.cpp:28
20140827T163402.908203       th_a          log_message ] Message from GUI: js erorr: null is not an object (evaluating 'a.id')
populate_asset_record@http://127.0.0.1:18828/js/app.js:28:47131
 ? http://127.0.0.1:18828/js/app.js:28:47632
 ? j@http://127.0.0.1:18828/js/app.js:6:41826
 ? http://127.0.0.1:18828/js/app.js:6:28594
 ? $eval@http://127.0.0.1:18828/js/app.js:6:50482
 ? $digest@http://127.0.0.1:18828/js/app.js:6:49191
 ? $apply@http://127.0.0.1:18828/js/app.js:6:50808
 ? f@http://127.0.0.1:18828/js/app.js:6:694
 ? r@http://127.0.0.1:18828/js/app.js:6:6937
 ? onreadystatechange@http://127.0.0.1:18828/js/app.js:6:7476         Utilities.cpp:28
20140827T163403.125000       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163403.126953       th_a          log_message ] Message from GUI: rpc error: In method 'blockchain_list_assets': Assert Exception (10)
is_open(): Database is not open!
error finding


 (500)         Utilities.cpp:28
20140827T163403.128906       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_list_accounts': The wallet must be opened before executing this command (0)
The wallet must be open before executing this command
 (500)         Utilities.cpp:28
20140827T163403.129882       th_a          log_message ] Message from GUI: rpc error: In method 'blockchain_list_assets': Assert Exception (10)
is_open(): Database is not open!
error finding


 (500)         Utilities.cpp:28
20140827T163403.148437       th_a     processCustomUrl ] Got URL of unknown scheme:          MainWindow.cpp:111
20140827T163403.187500       th_a          log_message ] Message from GUI: js erorr: null is not an object (evaluating 'a.id')
populate_asset_record@http://127.0.0.1:18828/js/app.js:28:47131
 ? http://127.0.0.1:18828/js/app.js:28:47632
 ? j@http://127.0.0.1:18828/js/app.js:6:41826
 ? http://127.0.0.1:18828/js/app.js:6:28594
 ? $eval@http://127.0.0.1:18828/js/app.js:6:50482
 ? $digest@http://127.0.0.1:18828/js/app.js:6:49191
 ? $apply@http://127.0.0.1:18828/js/app.js:6:50808
 ? f@http://127.0.0.1:18828/js/app.js:6:694
 ? r@http://127.0.0.1:18828/js/app.js:6:6937
 ? onreadystatechange@http://127.0.0.1:18828/js/app.js:6:7476         Utilities.cpp:28
20140827T163404.778320       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163405.709960       upnp          operator () ] No valid UPnP IGDs found         upnp.cpp:157
20140827T163407.327148       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163409.791992       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163412.289062       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163412.665039  bitshares rebroadcast_pending_ ]  rebroadcasting...         client.cpp:1032
20140827T163414.777343       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163417.307617       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163417.648437  bitshares          create_file ] generating random         wallet.cpp:1670
20140827T163417.667968  bitshares           scan_chain ] WALLET SCANNING CHAIN!         wallet.cpp:2319
20140827T163417.697265       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_create': Assert Exception (10)
is_open(): Database is not open!
error finding 0



Unable to create wallet 'default'

 (500)         Utilities.cpp:28
20140827T163419.793945       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163422.312500       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163424.818359       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163425.671875  bitshares rebroadcast_pending_ ]  rebroadcasting...         client.cpp:1032
20140827T163427.325195       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163429.821289       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163432.342773       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163434.839843       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163437.338867       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163438.673828  bitshares rebroadcast_pending_ ]  rebroadcasting...         client.cpp:1032
20140827T163439.835937       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140827T163442.348632       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28

Title: Re: 'Create Wallet' does not work
Post by: vikram on August 28, 2014, 03:01:02 pm

Your LevelDB databases seem to be failing to open. We have seen this occasionally but unable to reliably reproduce and not sure what the exact cause is. I've made an issue here: https://github.com/BitShares/bitshares_toolkit/issues/713

In your config.json (should be created on first run), there is a section called "loggers". Can you change the log level for all of them so it says:

Code: [Select]

"level": "debug",

Then let me know if you see any more relevant detailed information in the log files after attempting to open. In particular, any messages like "Unable to open database" or "Database in use".

Title: Re: 'Create Wallet' does not work
Post by: abilger on August 28, 2014, 08:09:43 pm

Thanks. I:
1) edited config.json to set all debug logging
2) deleted default.log
3) deleted wallets
4) started BitShares-X
5) did 'create wallet' with new matching passwords, getting the same failure mode as always
6) File/Quit

Here's the resulting default.log with extra debug.

20140828T200512.398437        ntp          request_now ] resolving... ["pool.ntp.org",123]         ntp.cpp:50
20140828T200512.418945  bitshares        open_database ] old database version, upgrade and re-sync         chain_database.cpp:242
20140828T200512.448242        ntp          request_now ] sending request to 108.61.73.244:123         ntp.cpp:54
20140828T200514.253906  bitshares                 open ] error opening database         chain_database.cpp:1102
20140828T200514.330078       th_a          operator () ] Client initialized; loading web interface from http://:@127.0.0.1:34031         BitSharesApp.cpp:435
20140828T200517.750000       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_list_accounts': The wallet must be opened before executing this command (0)
The wallet must be open before executing this command
 (500)         Utilities.cpp:28
20140828T200517.762695       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200517.783203       th_a          log_message ] Message from GUI: rpc error: In method 'blockchain_list_assets': Assert Exception (10)
is_open(): Database is not open!
error finding


 (500)         Utilities.cpp:28
20140828T200517.797851       th_a          log_message ] Message from GUI: rpc error: In method 'blockchain_list_assets': Assert Exception (10)
is_open(): Database is not open!
error finding


 (500)         Utilities.cpp:28
20140828T200517.816406       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_open': wallet does not exist (20004)
No such wallet exists!


 (500)         Utilities.cpp:28
20140828T200517.950195       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_open': wallet does not exist (20004)
No such wallet exists!


 (500)         Utilities.cpp:28
20140828T200517.954101       th_a          log_message ] Message from GUI: js erorr: null is not an object (evaluating 'a.id')
populate_asset_record@http://127.0.0.1:34031/js/app.js:28:47131
 ○ http://127.0.0.1:34031/js/app.js:28:47632
 ○ j@http://127.0.0.1:34031/js/app.js:6:41826
 ○ http://127.0.0.1:34031/js/app.js:6:28594
 ○ $eval@http://127.0.0.1:34031/js/app.js:6:50482
 ○ $digest@http://127.0.0.1:34031/js/app.js:6:49191
 ○ $apply@http://127.0.0.1:34031/js/app.js:6:50808
 ○ f@http://127.0.0.1:34031/js/app.js:6:694
 ○ r@http://127.0.0.1:34031/js/app.js:6:6937
 ○ onreadystatechange@http://127.0.0.1:34031/js/app.js:6:7476         Utilities.cpp:28
20140828T200517.958007       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_open': wallet does not exist (20004)
No such wallet exists!


 (500)         Utilities.cpp:28
20140828T200518.014648       th_a          operator () ] Webview loaded: true         BitSharesApp.cpp:446
20140828T200518.124023       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200518.443359       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_list_accounts': The wallet must be opened before executing this command (0)
The wallet must be open before executing this command
 (500)         Utilities.cpp:28
20140828T200518.444335       th_a          log_message ] Message from GUI: rpc error: In method 'blockchain_list_assets': Assert Exception (10)
is_open(): Database is not open!
error finding


 (500)         Utilities.cpp:28
20140828T200518.445312       th_a          log_message ] Message from GUI: rpc error: In method 'blockchain_list_assets': Assert Exception (10)
is_open(): Database is not open!
error finding


 (500)         Utilities.cpp:28
20140828T200518.586914       th_a     processCustomUrl ] Got URL of unknown scheme:          MainWindow.cpp:111
20140828T200518.589843       th_a          log_message ] Message from GUI: js erorr: null is not an object (evaluating 'a.id')
populate_asset_record@http://127.0.0.1:34031/js/app.js:28:47131
 ○ http://127.0.0.1:34031/js/app.js:28:47632
 ○ j@http://127.0.0.1:34031/js/app.js:6:41826
 ○ http://127.0.0.1:34031/js/app.js:6:28594
 ○ $eval@http://127.0.0.1:34031/js/app.js:6:50482
 ○ $digest@http://127.0.0.1:34031/js/app.js:6:49191
 ○ $apply@http://127.0.0.1:34031/js/app.js:6:50808
 ○ f@http://127.0.0.1:34031/js/app.js:6:694
 ○ r@http://127.0.0.1:34031/js/app.js:6:6937
 ○ onreadystatechange@http://127.0.0.1:34031/js/app.js:6:7476         Utilities.cpp:28
20140828T200519.535156       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200520.336914       upnp          operator () ] No valid UPnP IGDs found         upnp.cpp:157
20140828T200522.091796       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200524.589843       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200527.095703       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200527.259765  bitshares rebroadcast_pending_ ]  rebroadcasting...         client.cpp:1032
20140828T200529.605468       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200532.130859       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200534.592773       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200535.101562  bitshares                close ] Canceling wallet scan_chain_task...         wallet.cpp:1744
20140828T200535.101562  bitshares                close ] Wallet scan_chain_task canceled...         wallet.cpp:1746
20140828T200535.103515  bitshares                 lock ] Wallet locked at time: 20140828T200529         wallet.cpp:1937
20140828T200535.103515  bitshares                close ] Canceling wallet relocker task...         wallet.cpp:1761
20140828T200535.103515  bitshares                close ] Wallet relocker task canceled         wallet.cpp:1763
20140828T200535.137695  bitshares          create_file ] generating random         wallet.cpp:1670
20140828T200535.166992  bitshares               unlock ] Wallet unlocked at time: 20140828T200535         wallet.cpp:1899
20140828T200535.168945  bitshares               unlock ] Wallet unlocked until time: 20140828T210535         wallet.cpp:1902
20140828T200535.169921  bitshares           scan_chain ] WALLET SCANNING CHAIN!         wallet.cpp:2319
20140828T200535.169921  bitshares           scan_state ] WALLET: Scanning blockchain state         wallet.cpp:5110
20140828T200535.175781  bitshares                 lock ] Wallet locked at time: 20140828T200529         wallet.cpp:1937
20140828T200535.176757  bitshares                close ] Canceling wallet scan_chain_task...         wallet.cpp:1744
20140828T200535.176757  bitshares                close ] Wallet scan_chain_task canceled...         wallet.cpp:1746
20140828T200535.176757  bitshares                 lock ] Wallet locked at time: 20140828T200529         wallet.cpp:1937
20140828T200535.176757  bitshares                close ] Canceling wallet relocker task...         wallet.cpp:1761
20140828T200535.176757  bitshares                close ] Wallet relocker task canceled         wallet.cpp:1763
20140828T200535.222656       th_a          log_message ] Message from GUI: rpc error: In method 'wallet_create': Assert Exception (10)
is_open(): Database is not open!
error finding 0



Unable to create wallet 'default'

 (500)         Utilities.cpp:28
20140828T200537.114257       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200539.619140       th_a          log_message ] Message from GUI: rpc error: In method 'get_info': Assert Exception (10)
is_open(): Database is not open!
error fetching key 6


 (500)         Utilities.cpp:28
20140828T200539.973632  bitshares                close ] Canceling wallet scan_chain_task...         wallet.cpp:1744
20140828T200539.973632  bitshares                close ] Wallet scan_chain_task canceled...         wallet.cpp:1746
20140828T200539.973632  bitshares                 lock ] Wallet locked at time: 20140828T200534         wallet.cpp:1937
20140828T200539.973632  bitshares                close ] Canceling wallet relocker task...         wallet.cpp:1761
20140828T200539.974609  bitshares                close ] Wallet relocker task canceled         wallet.cpp:1763