BitShares Forum

Main => Technical Support => Topic started by: idealist on September 22, 2014, 02:44:36 pm

Title: My BitShares-x account and BTSX disappeared
Post by: idealist on September 22, 2014, 02:44:36 pm

I went away for 10 days for work.  When I came back I tuned my computer on, launched bitshares-x.

My account and all of my btsx are missing!  WTF happened?

http://i.imgur.com/8bsVbjn.png
http://i.imgur.com/qHywWlf.png

Title: Re: My BitShares-x account and BTSX disappeared
Post by: Riverhead on September 22, 2014, 02:48:03 pm

It says, "Updating transaction history". Also, there have been a few new versions since then. Make sure you're on version 0.4.16 and then let it finish syncing and re-indexing. You're balances will be fine :).

Title: Re: My BitShares-x account and BTSX disappeared
Post by: idealist on September 22, 2014, 02:53:06 pm

Thanks for the quick reply.  When I first opened it, it said there was an update available, and I clicked update.  I thought it updated, but I guess it didn't work.

Downloaded the latest version manually and my account is back.  It's re-downloading the whole block chain, but oh well...  at least I have my BTSX.