BitShares Forum

Main => Technical Support => Topic started by: ddepker on November 04, 2014, 07:38:04 pm

Title: BitsharesX 64-bit Client
Post by: ddepker on November 04, 2014, 07:38:04 pm
I have downloaded, installed, uninstalled, and reinstalled the BitsharesX client multiple times in an attempt to get it to sync up with the blockchain, with no luck.
The client says it has no connection and will not update to the current status no matter how long I leave it running. I have a couple thousand BitsharesX linked to my account with no way of getting to them. Has anyone else had this issue and/or know of a possible remedy?  Is there an online portal to the BitsharesX wallet that I may use to access instead?
Title: Re: BitsharesX 64-bit Client
Post by: vikram on November 04, 2014, 09:00:59 pm
I have downloaded, installed, uninstalled, and reinstalled the BitsharesX client multiple times in an attempt to get it to sync up with the blockchain, with no luck.
The client says it has no connection and will not update to the current status no matter how long I leave it running. I have a couple thousand BitsharesX linked to my account with no way of getting to them. Has anyone else had this issue and/or know of a possible remedy?  Is there an online portal to the BitsharesX wallet that I may use to access instead?

There seem to be many problems with that status bar not updating. If you go to the command console and type the "info" command, does it say you are on head block 0? Or does it look like you are actually synced up or has connections?
Title: Re: BitsharesX 64-bit Client
Post by: xeroc on November 04, 2014, 09:04:51 pm
also check that you installed the most recent version 0.4.23.1
maybe delete the "peer_leveldb" folder in "%APPDATA%\BitShares X" ... and try again ..

give the client some minutes to connect to the network ..
Title: Re: BitsharesX 64-bit Client
Post by: ddepker on November 04, 2014, 09:32:48 pm
I have installed the latest client (tried 32 and 64 bit versions).
I have also deleted the BitsharesX and Bitshares XTS folders in User AppData.
Every time, I get in to the client and it just shows "Not connected"

I tried entering "info" in the console, but nothing happens. I press enter and it does not respond.
Title: Re: BitsharesX 64-bit Client
Post by: ddepker on November 04, 2014, 09:34:11 pm
I also tried creating a new account. I have changed every variable I am able to think of and no luck.
Title: Re: BitsharesX 64-bit Client
Post by: xeroc on November 04, 2014, 09:38:22 pm
I tried entering "info" in the console, but nothing happens. I press enter and it does not respond.
would you please try with "get_info" instead?
Title: Re: BitsharesX 64-bit Client
Post by: zerosum on November 04, 2014, 09:51:32 pm

Also keep in mind that the last few versions (including 0.4.23.1) running on Windows are very deliberate!
I found out that running the 'Task Manager' is a must do thing with them.

Just when you think it is not responding (nothing happens), the client is usually just deliberating its response....And it takes minutes from time to time.
Title: Re: BitsharesX 64-bit Client
Post by: ddepker on November 04, 2014, 09:53:50 pm
How long, realistically, should it take for the client to catch up?  I have left it running for an entire day before (increased the time out preference) and it still wasn't up to date.

Here is the "GET_INFO" response:


{
  "blockchain_head_block_num": 709020,
  "blockchain_head_block_age": "25 days old",
  "blockchain_head_block_timestamp": "2014-10-10T20:12:50",
  "blockchain_average_delegate_participation": "0.05 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_delegate_pay_rate": "2.57966 BTSX",
  "blockchain_share_supply": "1,999,951,607.08501 BTSX",
  "blockchain_blocks_left_in_round": 101,
  "blockchain_next_round_time": "at least 17 minutes in the future",
  "blockchain_next_round_timestamp": "2014-11-04T22:08:30",
  "blockchain_random_seed": "0ff2001b5c4bce93a04b4150ab6539196b6c1713",
  "client_data_dir": "C:/Users/ddepker/AppData/Roaming/BitShares X",
  "client_version": "v0.4.23.1",
  "network_num_connections": 8,
  "network_num_connections_max": 200,
  "network_chain_downloader_running": false,
  "network_chain_downloader_blocks_remaining": null,
  "ntp_time": "2014-11-04T21:51:49",
  "ntp_time_error": -0.0044549999999999998,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-11-16T11:37:42",
  "wallet_last_scanned_block_timestamp": "2014-07-20T02:38:40",
  "wallet_scan_progress": "1.16 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}
Title: Re: BitsharesX 64-bit Client
Post by: ddepker on November 04, 2014, 09:55:32 pm
It shows it is connected now. It usually does this where it shows it is connected, then after some time it loses connection and never catches up.
I will keep running it and see if it catches up this time.
Title: Re: BitsharesX 64-bit Client
Post by: ddepker on November 04, 2014, 09:58:43 pm
This is my first time running the 32 bit version and typing "get_info" in the console.
It appears to be catching up quickly now. Maybe the 32 bit version works better or typing "get_info" jump starts it.
Title: Re: BitsharesX 64-bit Client
Post by: ddepker on November 04, 2014, 10:29:09 pm
I have another problem now that my client is up to date.
I transferred 1,954 units to ddepker-btsx-waller (tx #16d9d0f6b7cfcbdcf680239a5274bf52233079b1) from BTER.com but they are not showing up in my account on the client.

Can someone look to see if this transaction went through and let me know why it would not be showing up in my client under the ddepker-btsx-wallet account?