BitShares Forum

Main => Technical Support => Topic started by: Chronos on February 05, 2015, 09:51:36 pm

Title: Account already registered: old account retrievable?
Post by: Chronos on February 05, 2015, 09:51:36 pm
Here's what I did:

1) Installed Bitshares
2) Register account on blockchain
3) Wait for blocks to sync
4) Sync crashed over and over, finally it hung (bug: if Ubuntu's lock screen kicks in, the sync hangs)
5) Deleted ~/.Bitshares folder
6) Resynced blockchain. This time it worked
7) Error: Account name already registered.

Is there any way to retrieve my account from step 2, even though I deleted the folder in step 5? I have the password I used.
Title: Re: Account already registered: old account retrievable?
Post by: vikram on February 05, 2015, 10:34:03 pm
Here's what I did:

1) Installed Bitshares
2) Register account on blockchain
3) Wait for blocks to sync
4) Sync crashed over and over, finally it hung (bug: if Ubuntu's lock screen kicks in, the sync hangs)
5) Deleted ~/.Bitshares folder
6) Resynced blockchain. This time it worked
7) Error: Account name already registered.

Is there any way to retrieve my account from step 2, even though I deleted the folder in step 5? I have the password I used.

Unless you copied a backup of wallet file elsewhere, the keys were deleted when you deleted ~/.bitshares folder and account cannot be recovered.
Title: Re: Account already registered: old account retrievable?
Post by: Chronos on February 05, 2015, 10:36:49 pm
OK, thanks. Fortunately, there was no BTS lost (other than the registration fee). Should I click Create New Account, or delete something first? I've heard warnings about having two accounts in the same installation instance.
Title: Re: Account already registered: old account retrievable?
Post by: Chronos on February 05, 2015, 11:30:50 pm
Well, I hit Create New Account and registered it, and then I noticed I could have renamed the old one. Is there any way to delete the old unregistered account from my local wallet? Thanks.
Title: Re: Account already registered: old account retrievable?
Post by: jamesc on February 06, 2015, 01:58:28 am
Make sure you done leave anything valuable in the recycle bin.