BitShares Forum

Main => Technical Support => Topic started by: mostar on May 04, 2015, 05:02:50 pm

Title: Lost bitshares ?
Post by: mostar on May 04, 2015, 05:02:50 pm
Hello,

I send to my self yesterday bitshares from bter.com exchange.
I can see the transaction on bitsharesblocks.com but the bitshares and the transaction information did not appear in my bitshares client.
My client is bitsharesGUI-0.9.0-linux-x86_64 and it sync with the network.

Please advise
Title: Re: Lost bitshares ?
Post by: kenCode on May 04, 2015, 05:05:49 pm
Hi mostar :)
 
I will page the Dev team for you ASAP..
Title: Re: Lost bitshares ?
Post by: vikram on May 04, 2015, 05:26:15 pm
Do you get any output if you run console command:

"wallet_scan_transaction <transaction_id>"

replacing the transaction id with the one you see on bitsharesblocks.com?
Title: Re: Lost bitshares ?
Post by: mostar on May 04, 2015, 06:17:54 pm
Thank you,

I happer now  :)

Title: Re: Lost bitshares ?
Post by: kenCode on May 04, 2015, 08:46:43 pm
Thank you,
I happer now  :)

I'm glad we could help mostar, just let me know if you need anything at all.
Cheers,
  -ken
Title: Re: Lost bitshares ?
Post by: neo1344 on May 27, 2015, 08:37:28 am
hi
l ve transferred BTS from bittrex to my wallet but have not received and how to check the transaction on bitshares blockchain? any help appreciated,Kind regards
Title: Re: Lost bitshares ?
Post by: xeroc on May 27, 2015, 08:54:02 am
hi
l ve transferred BTS from bittrex to my wallet but have not received and how to check the transaction on bitshares blockchain? any help appreciated,Kind regards
I assume you have sent your funds to your registered account name?
is your client fully synced with the blockchain?
Did bittrex give you a transaction id?
Title: Re: Lost bitshares ?
Post by: neo1344 on May 27, 2015, 09:24:06 am
hi
l ve transferred BTS from bittrex to my wallet but have not received and how to check the transaction on bitshares blockchain? any help appreciated,Kind regards
I assume you have sent your funds to your registered account name?
is your client fully synced with the blockchain?
Did bittrex give you a transaction id?
yes l have sent my funds to my registered acc and blocks are synced to the blockchain have good connection,l have sent an e mail to Bittrex l need to wait for their respond.
Thanks very much for rapid respond.
Title: Re: Lost bitshares ?
Post by: liondani on May 27, 2015, 12:37:03 pm
right-click and refresh?  8)
Title: Re: Lost bitshares ?
Post by: neo1344 on May 27, 2015, 09:47:00 pm
right-click and refresh?  8)
hi
 l have an issue here and l don t know how to sort it out l hope someone help me,a little while ago l had some problem upgrading Qt wallet then it crashed somehow and l wiped out all Bitshares files on my laptop and downloaded 9.1 and imported my dat file(RegisteredAccount) with balance and did not have any problem l ve sent and received without any head ache until today, l ve tried to withdraw my Bitshares from Bittrex  but without a success l ve received an e mail from Bittrex stating that that public key that l ve provided is invalid l m pretty sure that l ve provided the key which l ve made few transactions.
this is my Public key:BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ
 seems that l m missing something here.
any help?
l do apologize for bad english
Regards
Title: Re: Lost bitshares ?
Post by: xeroc on May 28, 2015, 06:43:39 am
right-click and refresh?  8)
hi
 l have an issue here and l don t know how to sort it out l hope someone help me,a little while ago l had some problem upgrading Qt wallet then it crashed somehow and l wiped out all Bitshares files on my laptop and downloaded 9.1 and imported my dat file(RegisteredAccount) with balance and did not have any problem l ve sent and received without any head ache until today, l ve tried to withdraw my Bitshares from Bittrex  but without a success l ve received an e mail from Bittrex stating that that public key that l ve provided is invalid l m pretty sure that l ve provided the key which l ve made few transactions.
this is my Public key:BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ
 seems that l m missing something here.
any help?
l do apologize for bad english
Regards

you account seems to be well-known by the blockchain:
Code: [Select]
delegate (locked) >>> blockchain_get_account BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ
Name: neo1344
Registered: 2014-08-24T03:47:30
Last Updated: 40 weeks ago
Prefers TITAN: true
Owner Key: BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ
Active Key History:
- BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ, last used 40 weeks ago
Not a delegate.
Public Data:
{
  "gui_data": {
    "website": ""
  }
}
Not sure what bittrex is doing ... can they hand over a "transaction id" or the block in which the transaction was confirmed?
Title: Re: Lost bitshares ?
Post by: neo1344 on May 28, 2015, 04:03:19 pm
right-click and refresh?  8)
hi
 l have an issue here and l don t know how to sort it out l hope someone help me,a little while ago l had some problem upgrading Qt wallet then it crashed somehow and l wiped out all Bitshares files on my laptop and downloaded 9.1 and imported my dat file(RegisteredAccount) with balance and did not have any problem l ve sent and received without any head ache until today, l ve tried to withdraw my Bitshares from Bittrex  but without a success l ve received an e mail from Bittrex stating that that public key that l ve provided is invalid l m pretty sure that l ve provided the key which l ve made few transactions.
this is my Public key:BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ
 seems that l m missing something here.
any help?
l do apologize for bad english
Regards

you account seems to be well-known by the blockchain:
Code: [Select]
delegate (locked) >>> blockchain_get_account BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ
Name: neo1344
Registered: 2014-08-24T03:47:30
Last Updated: 40 weeks ago
Prefers TITAN: true
Owner Key: BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ
Active Key History:
- BTS527YS5yqgBd7xmqsiuN4nsCA981k5SQg3Pww8SSSgXV8tyVBVQ, last used 40 weeks ago
Not a delegate.
Public Data:
{
  "gui_data": {
    "website": ""
  }
}
Not sure what bittrex is doing ... can they hand over a "transaction id" or the block in which the transaction was confirmed?
,the issue has been solved,by Bittrex,Again sincere thanks for respond,have a nice day all.