BitShares Forum

Main => Technical Support => Topic started by: demaisj on May 15, 2015, 01:19:36 am

Title: not received withdrawal
Post by: demaisj on May 15, 2015, 01:19:36 am

I withdrawal PTS 50099.60000000 address: PTS5K5L76UkLmmSdeio7D4DNeA6EfBEDLqTcoeZ9rNawvUbxXFL2d date 07/05/2015 20:12:17 COMPLETE: 8937026524ff83633fed167e8c52338d1cd017ac

but the address is wrong copied the Key Account of my portfolio: how do I get my coins back?

Title: Re: not received withdrawal
Post by: testz on May 15, 2015, 06:14:59 am

Quote from: demaisj on May 15, 2015, 01:19:36 am

I withdrawal PTS 50099.60000000 address: PTS5K5L76UkLmmSdeio7D4DNeA6EfBEDLqTcoeZ9rNawvUbxXFL2d date 07/05/2015 20:12:17 COMPLETE: 8937026524ff83633fed167e8c52338d1cd017ac

but the address is wrong copied the Key Account of my portfolio: how do I get my coins back?

If you send funds to correct address but not your, the only possibility to return your funds if owner of this address will send your funds back.  :(
Try to send small amount with memo which ask to return your funds.

In PTS you can register name in blockchain and use name instead address this helps to avoid mistakes like this.

Title: Re: not received withdrawal
Post by: demaisj on May 21, 2015, 03:46:53 am

but I put the key in the wallet instead of the address, my wallet this installed but can not register