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Main => Technical Support => Topic started by: Ander on August 03, 2015, 10:39:23 pm

Title: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Ander on August 03, 2015, 10:39:23 pm
If you havent yet, withdraw all coins from bter.  BTS withdrawal is currently enabled, so you should do this ASAP! 

At some point in the future if it is revealed that bter was running a fractional reserve in BTS and many other coins, and they don't have enough to let everyone withdraw, I will bump this thread and say I told you so.  Withdraw any coins you have there, not just BTS.

I hope none of our core community members get hurt by that!
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: sudo on August 04, 2015, 01:15:43 am
I agree
left bts on  any  centralized exchange  too long is dangerous
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: alt on August 04, 2015, 02:03:42 am
If you havent yet, withdraw all coins from bter.  BTS withdrawal is currently enabled, so you should do this ASAP! 

At some point in the future if it is revealed that bter was running a fractional reserve in BTS and many other coins, and they don't have enough to let everyone withdraw, I will bump this thread and say I told you so.  Withdraw any coins you have there, not just BTS.

I hope none of our core community members get hurt by that!
the same to btc38.com, I told you all.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: EstefanTT on August 04, 2015, 02:04:53 am
I have several millions QORA over there but I just saw that I lose 1% withdrawing.

Is it worthy to move them in Poloniex or in a wallet and lose the % ? I plan on keeping them for a while. Their project seem back on tracks.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Riverhead on August 04, 2015, 02:46:57 am
I have several millions QORA over there but I just saw that I lose 1% withdrawing.

Is it worthy to move them in Poloniex or in a wallet and lose the % ? I plan on keeping them for a while. Their project seem back on tracks.

I'd lose the 1% and put them in a private wallet. You were given 1% on whatever you deposited so it's a wash.

Also, bter just paid out another slice of BTC_B for those keeping score at home.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: sudo on August 04, 2015, 03:13:52 am
mtgox will never be the last one
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: EstefanTT on August 04, 2015, 04:08:47 am
I have several millions QORA over there but I just saw that I lose 1% withdrawing.

Is it worthy to move them in Poloniex or in a wallet and lose the % ? I plan on keeping them for a while. Their project seem back on tracks.

I'd lose the 1% and put them in a private wallet. You were given 1% on whatever you deposited so it's a wash.

Also, bter just paid out another slice of BTC_B for those keeping score at home.

I didn't know that I had 1% on my deposit, I just used Bter once to buy QORA. It makes it less unpleasant to withdraw and pay the fee.
Thanks for the answers ;)
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: mint chocolate chip on August 04, 2015, 04:10:35 am
I have several millions QORA over there but I just saw that I lose 1% withdrawing.

Is it worthy to move them in Poloniex or in a wallet and lose the % ? I plan on keeping them for a while. Their project seem back on tracks.

I'd lose the 1% and put them in a private wallet. You were given 1% on whatever you deposited so it's a wash.

Also, bter just paid out another slice of BTC_B for those keeping score at home.

I didn't know that I had 1% on my deposit, I just used Bter once to buy QORA. It makes it less unpleasant to withdraw and pay the fee.
Thanks for the answers ;)
No 1% on btc deposits, just 1% on bts deposits.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: openledger on August 04, 2015, 06:00:07 am
I have several millions QORA over there but I just saw that I lose 1% withdrawing.

Is it worthy to move them in Poloniex or in a wallet and lose the % ? I plan on keeping them for a while. Their project seem back on tracks.

What is 1% against loosing 100%. Do you know that we offer Qora on CCEDK, was just wondering since you suggested to move them to Polo and not CCEDK. We could use all the support to make Qora a strong solid currency mainly traded on CCEDK, right now centralized but pretty soon will be able to do all your trading inside your wallet, and we are the only one making Qora known to the rest of the world, so why not.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Ben Mason on August 04, 2015, 06:08:09 am
I have several millions QORA over there but I just saw that I lose 1% withdrawing.

Is it worthy to move them in Poloniex or in a wallet and lose the % ? I plan on keeping them for a while. Their project seem back on tracks.

What is 1% against loosing 100%. Do you know that we offer Qora on CCEDK, was just wondering since you suggested to move them to Polo and not CCEDK. We could use all the support to make Qora a strong solid currency mainly traded on CCEDK, right now centralized but pretty you will be able to do all your trading inside your wallet, and we are the only one making Qora known to the rest of the world, so why not.
I have some qora, I'll move it from poloniex to ccedk today ronny....
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: openledger on August 04, 2015, 07:07:18 am
I have several millions QORA over there but I just saw that I lose 1% withdrawing.

Is it worthy to move them in Poloniex or in a wallet and lose the % ? I plan on keeping them for a while. Their project seem back on tracks.

What is 1% against loosing 100%. Do you know that we offer Qora on CCEDK, was just wondering since you suggested to move them to Polo and not CCEDK. We could use all the support to make Qora a strong solid currency mainly traded on CCEDK, right now centralized but pretty you will be able to do all your trading inside your wallet, and we are the only one making Qora known to the rest of the world, so why not.
I have some qora, I'll move it from poloniex to ccedk today ronny....

 +5%
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: fav on August 04, 2015, 08:32:34 am
 +5% you can't trust bter.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Ander on August 04, 2015, 06:30:34 pm
I have several millions QORA over there but I just saw that I lose 1% withdrawing.
Thats part of the scam.

When you send anything to them you get 1% bonus.  When you withdraw you lose 1%.  The purpose is to make you feel like you want to keep coins there and not withdraw them.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: sudo on August 07, 2015, 08:16:04 am
 withdraw right now
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: hadrian on August 08, 2015, 10:25:00 pm
Any BTS 'lost' on any exchange (be it through a hack, fractional reserves or whatever) doesn't only hurt the depositor.
Imagine if loads of BTS went 'missing'... Oh deary me, what a catastrophe!

In the case of a theft, arguments would ensue over rollbacks and all that shit. Very bad problems. Much debate. Much harm.
If it becomes general knowledge that a large percentage of a cryptocurrency is in the hands of 'bad guys', it really puts people off.
Very bad P.R. problems follow. People don't want to get involved with something if they know 'baddies' own 10% of the market cap, do they?

We don't want to have to deal with something like this... but that's obvious.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: ESB on August 12, 2015, 05:23:40 pm
I just tried to transfer 25k bts from bter yesterday but nothing has shown yet in my account. What should be the next step I take.  Thanks
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Ander on August 12, 2015, 09:29:20 pm
I just tried to transfer 25k bts from bter yesterday but nothing has shown yet in my account. What should be the next step I take.  Thanks

1) Are you sure you have the BTS blockchain synced correctly?

2) Did you specify the correct username in the withdrawal at bter, to get your funds sent to?

3) Contact Bter support and ask them for help.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: xeroc on August 13, 2015, 07:03:58 am
did BTER give you a transaction id?
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Tuck Fheman on August 13, 2015, 08:10:39 am
May you have better luck than us (9 weeks, no funds).
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: ESB on August 13, 2015, 05:57:54 pm
Thanks for the replies. I've contacted Bter and they are currently looking into it.  I'll keep everyone posted.  Thanks.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: ESB on August 17, 2015, 06:23:52 pm
Here is the reply from Bter:

Aug 14, 09:34
Dear Sir,
http://www.bitsharesblocks.com/blocks/block?id=3299618
According to the block explorer, the transaction was sent successfully.
If you still fail to receive it, you may check if the receiving wallet syncs well.
Best
BTER.COM

My account name is "esb". How do I check what account number that is?  I think maybe they sent it to the wrong address.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Akado on August 17, 2015, 06:26:01 pm
Here is the reply from Bter:

Aug 14, 09:34
Dear Sir,
http://www.bitsharesblocks.com/blocks/block?id=3299618
According to the block explorer, the transaction was sent successfully.
If you still fail to receive it, you may check if the receiving wallet syncs well.
Best
BTER.COM

My account name is "esb". How do I check what account number that is?  I think maybe they sent it to the wrong address.

Your account ID is 23115 https://bitsharesblocks.com/accounts?query=esb but what you may want to know is the address?
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: puppies on August 18, 2015, 01:39:52 am
Code: [Select]
>> blockchain_list_address_balances BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP

[[
    "BTSByLVZ6M9Azk8udZntdJqX4f6pKtpNL51M",{
      "condition": {
        "asset_id": 0,
        "slate_id": 0,
        "type": "withdraw_signature_type",
        "data": {
          "owner": "BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP",
          "memo": {
            "one_time_key": "BTS5rRiwtWuaVwMFZpEV4yyQcUagnKPaiyGaaGWQ49NAcUWE4GGMk",
            "encrypted_memo_data": "6db184b6474260bf772c077b9c73a2189c2394c76d062778d69f33bca69a4aa9e062be5d1b25ae2d6d7e7d19e146f46b0dd1bb6ce644205e0e87fede9f0f96d8"
          }
        }
      },
      "balance": 2474900000,
      "deposit_date": "2015-08-11T19:23:40",
      "last_update": "2015-08-11T19:23:40",
      "meta_data": null
    }
  ]
]

I have no idea how you can get them, but your theres your 25k bts
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: xeroc on August 18, 2015, 06:44:45 am
Code: [Select]
rescan 3299618  1
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: ESB on August 18, 2015, 05:06:43 pm
I tried rescanning. That didn't work. I've gone back to Bter to tell them I haven't received anything yet.  Can anyone explain why I might not have the bts in my account?
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: xeroc on August 18, 2015, 05:16:08 pm
I tried rescanning. That didn't work. I've gone back to Bter to tell them I haven't received anything yet.  Can anyone explain why I might not have the bts in my account?

Try
Code: [Select]
wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: ESB on August 18, 2015, 08:05:30 pm
This is what I get:
>> wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086

{
  "from": "btercom",
  "to": "esb",
  "amount": {
    "amount": 2474900000,
    "asset_id": 0
  },
  "memo": "from bter"
}
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: puppies on August 18, 2015, 10:07:24 pm
This is what I get:
>> wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086

{
  "from": "btercom",
  "to": "esb",
  "amount": {
    "amount": 2474900000,
    "asset_id": 0
  },
  "memo": "from bter"
}
that should be good news.  I was worried that bter had sent them to the wrong account.

maybe try a
Code: [Select]
wallet_account_list_public_keys esband look for an entry that contains
"native_address": "BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP"
The line above that will be your public key.
then try a
Code: [Select]
wallet_dump_private_key BTSthekeythatyougotinthestepaboveDon't post the results of course, but just let me know if anything shows up.  your private key should start with a 5
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: mint chocolate chip on August 18, 2015, 10:21:02 pm
Code: [Select]
rescan 3299618  1
Maybe try rescan from earlier: rescan 2500000
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: xeroc on August 19, 2015, 07:20:00 am
Maybe you have been tricked by the "balance" that is shown in the transaction history which is (unfortunatelly) not correct all the time ..
The "real balance" can be seen when you execute "balance" .. and, as your deposit has been decoded successfully, you should see these funds in "balance".

Alternatively you may want to run
Code: [Select]
wallet_account_balance_ids <accountname>and search for the string "BTSByLVZ6M9Azk8udZntdJqX4f6pKtpNL51M" .. if it is there .. the client successfully found the deposit
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: ESB on August 19, 2015, 01:50:10 pm
This is what I get:
>> wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086

{
  "from": "btercom",
  "to": "esb",
  "amount": {
    "amount": 2474900000,
    "asset_id": 0
  },
  "memo": "from bter"
}
that should be good news.  I was worried that bter had sent them to the wrong account.

maybe try a
Code: [Select]
wallet_account_list_public_keys esband look for an entry that contains
"native_address": "BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP"
The line above that will be your public key.
then try a
Code: [Select]
wallet_dump_private_key BTSthekeythatyougotinthestepaboveDon't post the results of course, but just let me know if anything shows up.  your private key should start with a 5

Ok, I've done that and I did get the private key to show up. Now what do I do?  Thanks
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: puppies on August 19, 2015, 02:09:42 pm
Maybe you have been tricked by the "balance" that is shown in the transaction history which is (unfortunatelly) not correct all the time ..
The "real balance" can be seen when you execute "balance" .. and, as your deposit has been decoded successfully, you should see these funds in "balance".

Alternatively you may want to run
Code: [Select]
wallet_account_balance_ids <accountname>and search for the string "BTSByLVZ6M9Azk8udZntdJqX4f6pKtpNL51M" .. if it is there .. the client successfully found the deposit

You should be able to see your balance by typing balance in the terminal.

@Xeroc if ESB was to transfer funds to himself in the terminal that might fix this right?  can someone help with the syntax?  I would like to get a second opinion before telling him to transfer with terminal since a typo could be risky.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: xeroc on August 19, 2015, 02:22:56 pm
@Xeroc if ESB was to transfer funds to himself in the terminal that might fix this right?  can someone help with the syntax?  I would like to get a second opinion before telling him to transfer with terminal since a typo could be risky.
not sure .. the question actually is:
Are you SURE you are MISSING your funds? because
a) the wallet has received the transaction correctly
b) the wallet found the balance ID correctly
c) the blockchain still has the funds in the address: BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP  (balanceid: BTSByLVZ6M9Azk8udZntdJqX4f6pKtpNL51M)
d) you can check if the PRIVATE key is available via (wallet_dump_private_key BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP)... my guess would be that you DO have the key

So .. what exactly makes you think you missed the deposit/withdrawal?
Type "balance" in the console and make EXTRA sure they are not part of your balance already!!
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: puppies on August 19, 2015, 02:29:16 pm
He does have the private key xeroc.  I am assuming it is a gui error.  WIll the gui allow him to spend them even if they are not showing? 

If he was to transfer them to himself with the command line would that potentially fix any gui issue that was preventing them from showing up?
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: xeroc on August 19, 2015, 02:37:00 pm
He does have the private key xeroc.  I am assuming it is a gui error.  WIll the gui allow him to spend them even if they are not showing? 

If he was to transfer them to himself with the command line would that potentially fix any gui issue that was preventing them from showing up?
usually GUI issues can be fixed with "right-click"->"refresh" ..

He should check the result of "balance" in the console .. that one is solid!
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Tuck Fheman on August 19, 2015, 11:23:30 pm
BTer's like the friend you loan money to, but they haven't paid you back in a year.

Then all of a sudden you see them driving a new Porsche and wearing a Patek Philippe around town, so you say, "Hey brah, nice car and watch. BTW can you pay me back the tree fiddy (https://youtu.be/83bkpkCQu2Q) you owe me?".

Then he replies with, "Oh sorry man, my wallet doesn't work ¯\_(ツ)_/¯ ".
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: joele on August 21, 2015, 01:56:49 pm
Bye bye to bter.
I moved my last BTS and BTC to poloniex for lending, and I left my few namecoin and primecoin to bter, I'm gonna miss them. :(
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: mf-tzo on August 21, 2015, 04:51:40 pm
Bye bye to bter.
I moved my last BTS and BTC to poloniex for lending, and I left my few namecoin and primecoin to bter, I'm gonna miss them. :(

hahahahaha..
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Tuck Fheman on August 23, 2015, 01:02:01 pm
3 months and BTer still has not returned our 2 mio Qora.  :-\

Several of us asked in different tickets what the address was that our funds resided in at BTer.

This was an attempt to get them to admit the address so that we could point out AGAIN that the address was forging with our funds in it.

We received no answer.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: 38PTSWarrior on August 23, 2015, 01:15:42 pm
Someone knows how to withdraw the snapshots?
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: ESB on September 04, 2015, 08:28:32 pm
Update: I rescanned the blockchain and the right balance appeared.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: hadrian on September 04, 2015, 09:02:52 pm
Glad to hear it! :)
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Ander on September 04, 2015, 09:12:04 pm
Someone knows how to withdraw the snapshots?
We cant.  We have to hope Bter eventually honors them.
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Tuck Fheman on September 05, 2015, 04:45:53 am
Week 13. Still no funds. No replies. All hope is lost.  :-\

Still thankful they didn't decide to do this with the large deposits. They took the smallest one and for that I guess we're thankful.

Thanks for being bad crooks BTer!  :P
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: 38PTSWarrior on September 05, 2015, 09:24:32 am
Someone knows how to withdraw the snapshots?
We cant.  We have to hope Bter eventually honors them.
Thanks
Title: Re: PSA: This is your weekly reminder to withdraw all coins from bter
Post by: Methodise on September 05, 2015, 03:34:49 pm
Sounds like, everyone including me should transfer their Qora etc. on Bter over to http://ccedk.com.