BitShares Forum

Main => Technical Support => Topic started by: yellowecho on January 03, 2014, 06:24:32 am

Title: OSX wallet not loading
Post by: yellowecho on January 03, 2014, 06:24:32 am
Every time I try to launch the client, I get a prompt that says "ProtoShares-Qt quit unexpectedly". This occurs while it says its verifying blocks. I've reinstalled the app several times without success.
Can anyone help me with this? It's very frustrating since I couldn't move my PTS from Cryptsy for the MMC release and I'm scared I'm going to miss it for Bitshares and Keyhotee  :-[
Title: Re: OSX wallet not loading
Post by: arcke on January 03, 2014, 06:29:21 am
Welcome to the forum yellowecho,

Have you tried the solution (https://bitsharestalk.org/index.php?topic=1902.msg21883#msg21883) mentioned by toast. This is also an OSX client which keeps crashing.

If you have not done this. Make sure to keep a backup of the wallet.
Title: Re: OSX wallet not loading
Post by: yellowecho on January 03, 2014, 06:46:09 am
I get the same "ProtoShares-Qt quit unexpectedly" alert prompt followed by the following displayed in the terminal:
Quote
Assertion failed: (pfork != NULL), function SetBestChain, file src/main.cpp, line 1826.
Abort trap: 6

Title: Re: OSX wallet not loading
Post by: toast on January 03, 2014, 06:50:07 am
I found two possible fixes online.

One is to try running the client with -reindex
The other is described here:
https://bitcointalk.org/index.php?topic=154516.msg1665186#msg1665186
But I'm not sure what script he's referring to

Title: Re: OSX wallet not loading
Post by: yellowecho on January 03, 2014, 07:06:03 am
I found two possible fixes online.

One is to try running the client with -reindex
The other is described here:
https://bitcointalk.org/index.php?topic=154516.msg1665186#msg1665186
But I'm not sure what script he's referring to



How do I run the client with -reindex?  What's that mean?
I'm a n00b so this is quite confusing.
Title: Re: OSX wallet not loading
Post by: toast on January 03, 2014, 07:10:04 am
in terminal type
Code: [Select]
/Applications/ProtoShares-Qt-0.2.0.app/Contents/MacOS/ProtoShares-Qt -reindex
Title: Re: OSX wallet not loading
Post by: yellowecho on January 03, 2014, 07:28:09 am
We're getting closer!
The client opened but it's not loading the blockchain.  It says "No block source available" in the lower left and shows no active connections on the network in the lower left.
Title: Re: OSX wallet not loading
Post by: toast on January 03, 2014, 07:39:10 am
Yep, really close!

In the pts client, go to help->debug window and then click console. Then type

Code: [Select]
addnode 162.243.197.231 add
It should find some nodes within a few minutes.
Let me know if you connect, if you don't it should be a matter of finding some other good nodes. The newest version of the client has good nodes baked in but I'm not sure if it's on the website yet.

edit: A few more nodes to try, just type that same line with each of these if it isn't able to connect

Code: [Select]
175.42.27.186
169.237.74.213
183.8.183.73
222.174.212.250
Title: Re: OSX wallet not loading
Post by: yellowecho on January 03, 2014, 08:00:20 am
That worked!  I'm seeing active connections and its loading the blockchain.  Thank you so much!
Title: Re: OSX wallet not loading
Post by: toast on January 03, 2014, 08:01:32 am
Happy to help! =D