BitShares Forum

Main => Technical Support => Topic started by: xeroc on November 12, 2015, 12:59:49 pm

Title: Wallet Recovery Service (3rd Party)
Post by: xeroc on November 12, 2015, 12:59:49 pm
Offer:
Since some users are unable to rescan the blockchain and recover their funds on their own, I herby offer a
BitShares 1 Wallet Recovery Service

This includes:

Risks:

However, I am (arguable) a trusted member of this community for quite some time.
Though it is totally up to you to trust me or not!

Account Keys:
Fortunatelly, there is a way to keep your account names even though you exposed
their keys to me (and me alone). This works by simply putting a new public key
into it's owner authority (and into the active authority).
That way, you can keep your account name(s) and completely lock me out again
from accessing future funds.

Vested Balances:
Since the private keys for vested balances can not be changed, any vested
balance should be considered compromised. However, I will not touch them and
hand over to the customer.

Fee:

Procedure:

Remark:

Disputes:
On disputes about whether or not I recovered, reclaimed and forwarded all your
funds to you, I will publish the delivered (encrypted) wallet file for everyone
to see. I will furthermore publish the encrypted wallet file AFTER the rescan
3rd parties to reevaluate.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: Akado on November 12, 2015, 01:31:56 pm
You send the funds back after the owner confirms them, what about vested balances?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on November 12, 2015, 01:59:20 pm
You send the funds back after the owner confirms them, what about vested balances?
Vey good question.
The corresponding keys can be handed over as well but should be considered compromised of course.
I could offer a regular BitShares-2 wallet that can be restored in the web wallet .. that would also include the vested balances ..

The fact that those funds are then "compromised" is a risk the customer has to take into consideration as well .. I'll modify the offer accordingly .. Thanks
Title: Re: Wallet Recovery Service (3rd Party)
Post by: fav on November 12, 2015, 02:00:42 pm
why don't you send them just the new wallet.bin? I mean if I'd trust you with my password and priv keys, it makes not difference
Title: Re: Wallet Recovery Service (3rd Party)
Post by: jamesc on November 12, 2015, 03:44:25 pm
why don't you send them just the new wallet.bin? I mean if I'd trust you with my password and priv keys, it makes not difference

fyi, wallet.bin will have a unique brainkey in it used to generate all new private keys in that wallet...
Title: Re: Wallet Recovery Service (3rd Party)
Post by: merockstar on November 12, 2015, 03:56:41 pm
why don't you send them just the new wallet.bin? I mean if I'd trust you with my password and priv keys, it makes not difference

fyi, wallet.bin will have a unique brainkey in it used to generate all new private keys in that wallet...

but... that's encrypted... right?

I ask as somebody who likes to have lots of copies of his wallet backed up in different places...
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on November 12, 2015, 04:00:28 pm
why don't you send them just the new wallet.bin? I mean if I'd trust you with my password and priv keys, it makes not difference

fyi, wallet.bin will have a unique brainkey in it used to generate all new private keys in that wallet...

but... that's encrypted... right?

I ask as somebody who likes to have lots of copies of his wallet backed up in different places...
Yes .. all keys stored in any file in any format will only contain an encrypted version of the private key ..
Title: Re: Wallet Recovery Service (3rd Party)
Post by: DestBest on March 14, 2016, 03:47:34 pm
Very nice initiative xeroc !  +5%
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on March 14, 2016, 04:00:30 pm
Very nice initiative xeroc !  +5%

A little typo:
Account Keys:
[...]
That way, you can keep your account name(s) and completely loock me out again
from accessing future funds.
Fixed .. thanks
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on April 06, 2016, 05:49:47 pm
Code: [Select]
md5sum wallet.json; sha1sum wallet.json
4d0fb892b1d0ec7ef9eaee99b166f791  wallet.json
5f54991a811fdd63d22ca55f9264e2420760c905  wallet.json
Title: Re: Wallet Recovery Service (3rd Party)
Post by: tbone on April 06, 2016, 06:08:49 pm
Code: [Select]
md5sum wallet.json; sha1sum wallet.json
4d0fb892b1d0ec7ef9eaee99b166f791  wallet.json
5f54991a811fdd63d22ca55f9264e2420760c905  wallet.json

So is this service ready to go?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on April 06, 2016, 08:49:02 pm
So is this service ready to go?
Always, has been. Was just waiting for the first customers to come. :)
Making good progress on this one.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on April 07, 2016, 07:39:58 am
For sake of completeness :)
---------------------------
As for the accounts of your wallet, you should consider them compromised right now as they are also in the wallet file you have sent me!
This is how you can change their keys to lock me out of them again:

1) Download paperwallet https://github.com/xeroc/graphene-paperwallet/releases
2) Unpack zip file and open index.html in the browser
3) print TWO new key for every account
4) For each account:
      a) go to the permissions page -> active permissions    and *only* add the new public keys from the paper wallet with threshold 1  (do not yet remove the other key)
      b) go to the permissions page -> owner permissions    and *only* add the new public keys from the paper wallet with threshold 1 (do not yet remove the other key)
      c) and click "publish changes"! (at this point I hope they GUI team has fixed a small bug that might cause a "missign authority" bug)
5) Create a new wallet in the wallet management console
6) Import all your private keys using the IMPORT KEYS tool
7) Make a NEW BACKUP (important step) after you have imported all keys also make sure you never forget the passphrase!!!
8) Your accounts should now all appear in the overview page
9) For each account, remove the keys that you don't have the keys installed in the new wallet (e.g. remove the old keys) in a similar way as described in 4.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: tbone on April 07, 2016, 09:32:06 am
So is this service ready to go?
Always, has been. Was just waiting for the first customers to come. :)
Making good progress on this one.

Oops, I thought this was a new/different service.  I thought this was more like a multi-sig password recovery service for web hosted wallets, something to go along with your upcoming 2FA service.  Maybe you should offer something like that?  Anyway, how is the 2FA service coming along? 

Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on April 07, 2016, 11:29:09 am
Anyway, how is the 2FA service coming along? 
Nicely .. there have been some hold ups and issues that forced me refacture the code .. and there still is stuff to be refactured .. but once the last required features is added, i could probably show a MVP on the testnet .. However .. there are some things moving behind the scene that require quite some of my time .. stay relaxed .. it's all BitShares related :)
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on April 07, 2016, 05:27:06 pm
Recovery account used:
Code: [Select]
recovery-5f54991a
Title: Re: Wallet Recovery Service (3rd Party)
Post by: tbone on April 07, 2016, 05:52:50 pm
Anyway, how is the 2FA service coming along? 
Nicely .. there have been some hold ups and issues that forced me refacture the code .. and there still is stuff to be refactured .. but once the last required features is added, i could probably show a MVP on the testnet .. However .. there are some things moving behind the scene that require quite some of my time .. stay relaxed .. it's all BitShares related :)

So what do you think about adding a password recovery service to your offering?  I think it would fit nicely with the 2FA service.  And you may be able to sell both services together in bulk to any organization who brings non-crypto users to BitShares and wants their users to have 2FA and/or password recovery on their accounts.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: cambie24 on July 12, 2016, 12:41:18 am
I'm interested in your help with pass phrase recovery. Having problems migrating from 9.3 to the 2.0 light.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: onceuponatime on July 12, 2016, 02:45:48 am
I'm interested in your help with pass phrase recovery. Having problems migrating from 9.3 to the 2.0 light.

[member=120]xeroc[/member]
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on July 12, 2016, 09:36:25 am
I'm interested in your help with pass phrase recovery. Having problems migrating from 9.3 to the 2.0 light.
Well, I don't bruteforce passwords and thus don't recover "passwords".
There is only one edge case in which I can help you and that is when your wallet has been created pref 0.9.3c ...
but I really need the correct password to help you ..
Title: Re: Wallet Recovery Service (3rd Party)
Post by: cambie24 on July 15, 2016, 08:56:39 am
I want to use your wallet recovery service please.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on July 15, 2016, 12:25:00 pm
As mentioned, I don't brute force passwords! Either it is the correct one, or not.
If you think you have everything you need, please follow the steps here:
https://bitsharestalk.org/index.php/topic,19931.new.html#new
Title: Re: Wallet Recovery Service (3rd Party)
Post by: cambie24 on July 15, 2016, 04:23:43 pm
email address to send info to?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on July 18, 2016, 10:49:08 am
email address to send info to?
mail at xeroc.org
not xerox
Please follow the instruction in the other post
Title: Re: Wallet Recovery Service (3rd Party)
Post by: kryptomannen on May 08, 2017, 06:43:56 pm
Hi Xeroc,

Are you still offering your recovery service? I have an old json wallet and pass but after a few hours I just realize I am too dumb to succeed so happy to share 10% of whatever might be in there!
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on May 08, 2017, 09:53:43 pm
Hi Xeroc,

Are you still offering your recovery service? I have an old json wallet and pass but after a few hours I just realize I am too dumb to succeed so happy to share 10% of whatever might be in there!
Yes I do... please contact me per mail at    mail[member=120]xeroc[/member].org
We can go from there ...
Title: Re: Wallet Recovery Service (3rd Party)
Post by: K5Canada on May 22, 2017, 03:47:19 pm
Hello,
Could you help me to recover an old wallet.dat file? Long story short, I'm unable to recover my funds using v0.9.3c on a Windows platform (the software freezes on startup on Windows 10 - 64 bits and Windows 7 - 32 bits with the latest block chain downloaded using a torrent)...I have the paraphrase.

To the best of my knowledge, I invested around 100 USD in April 2014 in this wallet. I'll be happy to give you 10% if you can solve my problem. Let me know . Thank you.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: Permie on May 22, 2017, 04:34:02 pm

1) Download paperwallet https://github.com/xeroc/graphene-paperwallet/releases
This link is now dead :(

Is there still an offline-capable BTS 2 paper wallet tool?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on May 22, 2017, 09:27:24 pm
paperwallet.bitshares.eu
Title: Re: Wallet Recovery Service (3rd Party)
Post by: Permie on May 23, 2017, 08:43:13 am
paperwallet.bitshares.eu
Is there a link to instructions on how to use it?

Why does it spit out a public and private key?

I thought you couldn't sent to a public key on BTS 2.
Do you just send funds to the account name?
How does the account know to send it to a paper wallet and not just into the account?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on May 23, 2017, 09:03:21 am
paperwallet.bitshares.eu
Is there a link to instructions on how to use it?

Why does it spit out a public and private key?

I thought you couldn't sent to a public key on BTS 2.
Do you just send funds to the account name?
How does the account know to send it to a paper wallet and not just into the account?
No sending of money to a pubkey. Bts2 requires and account name!

To use the paperwallet you usually do like this
- get an account
- provide the account and name to the paperwallet
- replace the accounts' keys with the new ones

Restoring access to your account only requires to import the private key or to use the passphrase on the paperwallet
Title: Re: Wallet Recovery Service (3rd Party)
Post by: kryptomannen on June 08, 2017, 12:01:37 pm
Thanks a lot Xeroc ! Great job and I would probably not been able to get those funds back during my life time if I tried myself !
Title: Re: Wallet Recovery Service (3rd Party)
Post by: san_angelo17 on June 17, 2017, 01:13:39 am
Would like to use the service to recover my account & wallet. Can you help?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: jas on June 17, 2017, 07:10:03 pm
Hi.

I would like to use your service also. :o

Please PM me
Title: Re: Wallet Recovery Service (3rd Party)
Post by: Permie on June 20, 2017, 04:50:36 pm
HELP!

How does one migrate a bts 1.0 webwallet seed/brainkey over to BTS 2.0?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: niner on June 28, 2017, 03:18:58 am
I'm not sure if you can help.
I invested in protoshares by sending bitcoin but never downloaded a client nor have I claimed any funds.
All I have is the bitcoin address and my bitcoin private key.   I can see the balance at http://www1.agsexplorer.com/balances/<bitcoin address>
Title: Re: Wallet Recovery Service (3rd Party)
Post by: helios on July 23, 2017, 07:14:04 pm
Hi , i have sent you a pm , hope you can help me  :)
Title: Re: Wallet Recovery
Post by: sebilation on August 18, 2017, 09:53:39 pm
Hi everybody.

I have downloaded the bitshares2 light wallet. I also do have an online account.

Now, the online account I do have a private key and a backup. Apparently though for my wallet account on my laptop I used another name (sebilation88), which I remember I tried to install but it somehow didn't work. I also do not have a backup or anything, so as I can remember I didn't open this account. I could import my online account (se88bi) to the wallet. But somehow I used sebilation88 as my wallet model. Se88bi is an account model.

Now I don't know whats going on, but passwords are always wrong, the private key works for se88bi when I go into the account model. Can I delete the wallet model? Cause I can't remember ever installed it, nor did I safe any kind of back up or password or private key which seems rather odd to me. Im new to all this..
Title: Re: Wallet Recovery Service (3rd Party)
Post by: truziii on October 11, 2017, 03:44:39 pm
Hi

 I need your help please i lost forgot my password andi do not have my brain key but i have my .bin

Can you help please!?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: vestorp on November 16, 2017, 11:35:42 am
I need help with opening my account.

Please send Pm.. i Will pay for the help  !!
Title: Re: Wallet Recovery Service (3rd Party)
Post by: ropaar on November 22, 2017, 08:21:54 pm
I wish you could help me.  But the price is too high for me who just started out to accumulate BTS.  I can't afford your service.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: ropaar on November 24, 2017, 11:44:38 pm
Hello, Could you help me out to straighten my acct?  I have around 450 US dollars ( in open.BTC and open.LTC) there and the file can be retrieved from my computer.  First I thought I already got BTS shares, but apparently have not. I have no idea how to get to it.  Tired many times.  Thought I have the right pw as I wrote it down.  Pls let me know if you can do it and if so what you would like to take out of it.  That's all I got as this is my first acct.  Thanks.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: coco357i on December 06, 2017, 12:07:35 pm
Hello xeroc,

i need your help
i've sent you a pm
Title: Re: Wallet Recovery Service (3rd Party)
Post by: dhouses1 on December 18, 2017, 12:05:37 pm
Xeroc,

I could greatly use your service, and have enough unclaimed funds for your fee. I will send you a PM now.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: bigredphenom on December 18, 2017, 05:08:20 pm
can you help me with a password issue? I screenshot the password to my bishares wallet not knowing they had some of the password hidden. I have 48 out of the 54 digits apparently>
Title: Re: Wallet Recovery Service (3rd Party)
Post by: bigredphenom on December 21, 2017, 05:38:12 pm
hello?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: jgdonnyb on January 03, 2018, 07:26:53 pm
Hi,
I need help recovering my funds in my wallet.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: RML on January 28, 2018, 11:10:41 pm
I need help recovering BTS sent to wrong address.
Title: Re: Wallet Recovery Service (3rd Party)
Post by: Samantha on March 18, 2018, 01:30:33 am
I got same above issue :(
Title: Re: Wallet Recovery Service (3rd Party)
Post by: JamesK56 on March 22, 2018, 04:08:27 pm
Xeroc.  A couple of years ago you contacted me to tell me I had a problem with private keys and you helped me move assets to a new wallet.  I had to leave 200 Peerplays UIAs in the wallet as the Peerplays wallet was not yet available to move UIAs.  I have tried moving them to a Peerplays wallet but it is not recognizing private keys so I could use your help again to finishing moving these to a new PP wallet.  Can you help or recommend someone who can?
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on March 23, 2018, 09:26:39 am
Xeroc.  A couple of years ago you contacted me to tell me I had a problem with private keys and you helped me move assets to a new wallet.  I had to leave 200 Peerplays UIAs in the wallet as the Peerplays wallet was not yet available to move UIAs.  I have tried moving them to a Peerplays wallet but it is not recognizing private keys so I could use your help again to finishing moving these to a new PP wallet.  Can you help or recommend someone who can?
You need to take those private keys and claim the PPY tokens on the peerplays blockchain directly. Those on the bitshares blockchain won't ever be movable again (to my knowledge)
Title: Re: Wallet Recovery Service (3rd Party)
Post by: JamesK56 on March 23, 2018, 01:08:07 pm
I have tried that and it won't recognize the private key.  You had recognized a problem with the keys a couple of years ago and contacted me to move my assets to a new wallet (olnsk17).  I am assuming the problem I had with the account still exists for the PP UIA's.  It is account oljwk56 with sub accounts jwk56 and bitpilotace each holding 100 PP UIA's.  Can you not do the same thing to move those as we did for the other assets?  I'm not sure what to do otherwise.
Thanks for any suggestions.
Jamie
Title: Re: Wallet Recovery Service (3rd Party)
Post by: xeroc on March 24, 2018, 12:51:34 pm
I have tried that and it won't recognize the private key.  You had recognized a problem with the keys a couple of years ago and contacted me to move my assets to a new wallet (olnsk17).  I am assuming the problem I had with the account still exists for the PP UIA's.  It is account oljwk56 with sub accounts jwk56 and bitpilotace each holding 100 PP UIA's.  Can you not do the same thing to move those as we did for the other assets?  I'm not sure what to do otherwise.
Thanks for any suggestions.
Jamie
PEERPLAYS tokens cannot be moved on BitShares anylonger. You need to figure out the private key to you account at the time of the snapshot for peerplays blockchain. Can you please send me a mail with all your details(account names etc) and i will see when i can find time to deal with this, (no promises, tho)
Title: Re: Wallet Recovery Service (3rd Party)
Post by: JamesK56 on March 24, 2018, 04:59:07 pm
Sent PM as reply on previous thread when you helped me April 8/16
Thanks
Title: Re: Wallet Recovery Service (3rd Party)
Post by: fussyhands on November 20, 2019, 02:56:56 pm
I need help recovering funds from my old wallet. 
Title: Re: Wallet Recovery Service (3rd Party)
Post by: fussyhands on December 02, 2019, 02:23:25 pm
I need help recovering funds from a 2014 wallet.  I have the password and the wallet.  Can anyone help me?