BitShares Forum

Main => Technical Support => Topic started by: joele on November 15, 2015, 11:26:49 am

Title: Problem importing from web wallet
Post by: joele on November 15, 2015, 11:26:49 am
I created my backup from 0.9.3
Go to bitshares.org/wallet/
Existing account
Import file 0.9.3
I got an error 'Please use a BTS 1.0 wallet_export_keys file instead'
So I clicked Cancel
Then the "Loading Balance Claim" loading page appear and I cannot get rid of it.

Title: Re: Problem importing from web wallet
Post by: Bhuz on November 15, 2015, 02:05:18 pm
How did you create the backup from 0.9.3c ?
You have to use the console with this command: wallet_export_keys [full path to the file]/[file name].json
Title: Re: Problem importing from web wallet
Post by: joele on November 15, 2015, 02:28:52 pm
How did you create the backup from 0.9.3c ?
You have to use the console with this command: wallet_export_keys [full path to the file]/[file name].json
Yes I did
wallet_export_to_json c:\bitshares093c.json
Same problem

Edit: Oh, wallet_export_keys command, thanks :D
Title: Re: Problem importing from web wallet
Post by: Bhuz on November 15, 2015, 02:38:54 pm
Edit: Oh, wallet_export_keys command, thanks :D

Does it work now?
Title: Re: Problem importing from web wallet
Post by: joele on November 15, 2015, 02:43:55 pm
Edit: Oh, wallet_export_keys command, thanks :D

Does it work now?

Yes, it recognized it display the amount then I click the Import,  but after importing, It shows only the lists of my account names and have no amount or any info.
There was a popup error message, could not copy it too fast to disappear.

What should I do next?
Title: Re: Problem importing from web wallet
Post by: Bhuz on November 15, 2015, 02:46:27 pm
Edit: Oh, wallet_export_keys command, thanks :D

Does it work now?

Yes, it recognized it display the amount then I click the Import,  but after importing, It shows only the lists of my account names and have no amount or any info.
There was a popup error message, could not copy it too fast to disappear.

What should I do next?
You have to claim your funds, look in the settings
Title: Re: Problem importing from web wallet
Post by: joele on November 15, 2015, 03:12:01 pm
Edit: Oh, wallet_export_keys command, thanks :D

Does it work now?

Yes, it recognized it display the amount then I click the Import,  but after importing, It shows only the lists of my account names and have no amount or any info.
There was a popup error message, could not copy it too fast to disappear.

What should I do next?
You have to claim your funds, look in the settings

I tried it again, this time no error, and it imported and claimed the fund successfully.
Thank you for your help. :)

and I'm trying to test to transfer 1 BTS, but the fee is 40 BTS, what the hell is happening here.  :o
Title: Re: Problem importing from web wallet
Post by: Bhuz on November 15, 2015, 03:23:19 pm
You welcome!

About the fee, yes... the transfer fee for normal users is 40 BTS for now; if you are a lifetime member, you should get back 80% of it, so in the end it would be 8 BTS.
Anyway, soon there will be some changes on the fee structure and amount, so try to be active as a community member and you will be able to say what you think and maybe votes some proposal to change the fees!
Title: Re: Problem importing from web wallet
Post by: joele on November 15, 2015, 03:39:02 pm
You welcome!

About the fee, yes... the transfer fee for normal users is 40 BTS for now; if you are a lifetime member, you should get back 80% of it, so in the end it would be 8 BTS.
Anyway, soon there will be some changes on the fee structure and amount, so try to be active as a community member and you will be able to say what you think and maybe votes some proposal to change the fees!

Thanks for the info, the fee is ridiculous.