BitShares Forum

Main => Technical Support => Topic started by: joele on November 15, 2015, 01:05:20 pm

Title: My other accounts not showing
Post by: joele on November 15, 2015, 01:05:20 pm
I have 4 account names that I registered in wallet.bitshares.org
Now I login and only 1 account is showing, the 3 with no amount are not showing.

How to I get these 3 account names?
Title: Re: My other accounts not showing
Post by: xeroc on November 15, 2015, 04:34:29 pm
[member=7866]jcalfee1[/member] may be able to help out.
Usually, the webwallet figured out your accounts automatically
Title: Re: My other accounts not showing
Post by: jamesc on November 16, 2015, 03:02:18 pm
I have 4 account names that I registered in wallet.bitshares.org
Now I login and only 1 account is showing, the 3 with no amount are not showing.

How to I get these 3 account names?


Yes, I notice that I had a few test accounts that did not show up too.  In wallet.bitshares.org, if you click on the accounts names you might find this message at the top:

jlightwallet1    Not registered on the blockchain

That means that it is not in the BTS 2.0 genesis.  That was just a name in your wallet..  In BTS 2.0 there is no such thing as an unregistered account so this should eleminite the confusion in the future.  Please verify that this is the case, thanks for letting us know.
Title: Re: My other accounts not showing
Post by: joele on November 16, 2015, 03:29:38 pm
I have 4 account names that I registered in wallet.bitshares.org
Now I login and only 1 account is showing, the 3 with no amount are not showing.

How to I get these 3 account names?


Yes, I notice that I had a few test accounts that did not show up too.  In wallet.bitshares.org, if you click on the accounts names you might find this message at the top:

jlightwallet1    Not registered on the blockchain

That means that it is not in the BTS 2.0 genesis.  That was just a name in your wallet..  In BTS 2.0 there is no such thing as an unregistered account so this should eleminite the confusion in the future.  Please verify that this is the case, thanks for letting us know.

I paid and registered these accounts but they have no fund.
Below were the 3 accounts Recent Transactions showing

FROM  TO   MEMO   AMOUNT   FEE   DATE
UNKNOWN --> wowokay Register account 0.00 BTS 0.5 BTS   3/1/2015, 1:30:20 AM
UNKNOWN --> weepee    Register account 0.00 BTS  0.5 BTS   3/1/2015, 1:29:30 AM
UNKNOWN --> franco      Register account 0.00 BTS  0.5 BTS   3/1/2015, 1:18:30 AM
Title: Re: My other accounts not showing
Post by: jamesc on November 17, 2015, 02:47:02 am
I have 4 account names that I registered in wallet.bitshares.org
Now I login and only 1 account is showing, the 3 with no amount are not showing.

How to I get these 3 account names?


Yes, I notice that I had a few test accounts that did not show up too.  In wallet.bitshares.org, if you click on the accounts names you might find this message at the top:

jlightwallet1    Not registered on the blockchain

That means that it is not in the BTS 2.0 genesis.  That was just a name in your wallet..  In BTS 2.0 there is no such thing as an unregistered account so this should eleminite the confusion in the future.  Please verify that this is the case, thanks for letting us know.

I paid and registered these accounts but they have no fund.
Below were the 3 accounts Recent Transactions showing

FROM  TO   MEMO   AMOUNT   FEE   DATE
UNKNOWN --> wowokay Register account 0.00 BTS 0.5 BTS   3/1/2015, 1:30:20 AM
UNKNOWN --> weepee    Register account 0.00 BTS  0.5 BTS   3/1/2015, 1:29:30 AM
UNKNOWN --> franco      Register account 0.00 BTS  0.5 BTS   3/1/2015, 1:18:30 AM

I see all three of your accounts in the 2.0 genesis file.  Can you clarity this: "Now I login and only 1 account is showing," .. login to what?  wallet.bitshares.org or bitshares.openledger.info? 

I have tested importing an account with no balance and it works.  However, your going to have to see the account listed in wallet.bitshares.org first before you save the backup.  Are you logging in with the correct password? 
Title: Re: My other accounts not showing
Post by: cube on November 17, 2015, 03:48:24 am
Yes, the 3 accounts are there in the blockchain waiting for you to claim it (by migrating your bts1 wallet to bts2)

Code: [Select]
get_account wowokay
{
  "id": "1.2.34315",
  "membership_expiration_date": "1970-01-01T00:00:00",

get_account weepee
{
  "id": "1.2.34314",
  "membership_expiration_date": "1970-01-01T00:00:00",

get_account franco
{
  "id": "1.2.34312",
  "membership_expiration_date": "1970-01-01T00:00:00",



Please try the step here - http://docs.bitshares.eu/bitshares/migration/howto-exporting-wallet.html
Title: Re: My other accounts not showing
Post by: joele on November 17, 2015, 07:06:07 am
I have 4 account names that I registered in wallet.bitshares.org
Now I login and only 1 account is showing, the 3 with no amount are not showing.

How to I get these 3 account names?


Yes, I notice that I had a few test accounts that did not show up too.  In wallet.bitshares.org, if you click on the accounts names you might find this message at the top:

jlightwallet1    Not registered on the blockchain

That means that it is not in the BTS 2.0 genesis.  That was just a name in your wallet..  In BTS 2.0 there is no such thing as an unregistered account so this should eleminite the confusion in the future.  Please verify that this is the case, thanks for letting us know.

I paid and registered these accounts but they have no fund.
Below were the 3 accounts Recent Transactions showing

FROM  TO   MEMO   AMOUNT   FEE   DATE
UNKNOWN --> wowokay Register account 0.00 BTS 0.5 BTS   3/1/2015, 1:30:20 AM
UNKNOWN --> weepee    Register account 0.00 BTS  0.5 BTS   3/1/2015, 1:29:30 AM
UNKNOWN --> franco      Register account 0.00 BTS  0.5 BTS   3/1/2015, 1:18:30 AM

I see all three of your accounts in the 2.0 genesis file.  Can you clarity this: "Now I login and only 1 account is showing," .. login to what?  wallet.bitshares.org or bitshares.openledger.info? 

I have tested importing an account with no balance and it works.  However, your going to have to see the account listed in wallet.bitshares.org first before you save the backup.  Are you logging in with the correct password?

This is all about the old BTS 1 web wallet  wallet.bitshares.org
I created 4 account names
My last login to this webwallet was months ago
I saved the Rocovery Key and password.
I login yesterday to the BTS 1 webwallet using recoverykey and password and found only 1 account name.
My plan is to backup my BTS 1 webwallet so I can import.

So, the 3 accounts that I registered are missing to this webwallet.


Title: Re: My other accounts not showing
Post by: cube on November 17, 2015, 10:37:01 am

This is all about the old BTS 1 web wallet  wallet.bitshares.org
I created 4 account names
My last login to this webwallet was months ago
I saved the Rocovery Key and password.
I login yesterday to the BTS 1 webwallet using recoverykey and password and found only 1 account name.
My plan is to backup my BTS 1 webwallet so I can import.

So, the 3 accounts that I registered are missing to this webwallet.

You need bts1 web wallet recovery services. Paging  [member=7866]jcalfee1[/member]
Title: Re: My other accounts not showing
Post by: jamesc on November 17, 2015, 04:32:35 pm
This is all about the old BTS 1 web wallet  wallet.bitshares.org
I created 4 account names
My last login to this webwallet was months ago
I saved the Rocovery Key and password.
I login yesterday to the BTS 1 webwallet using recoverykey and password and found only 1 account name.
My plan is to backup my BTS 1 webwallet so I can import.

So, the 3 accounts that I registered are missing to this webwallet.

Try to restore from the recovery key here:  https://wallet.bitshares.org/pre_release

If it does not work, it is still possible that a bug can be found and fixed... I'm out of ideas for today this is getting time consuming. 
Title: Re: My other accounts not showing
Post by: joele on November 17, 2015, 07:18:35 pm
This is all about the old BTS 1 web wallet  wallet.bitshares.org
I created 4 account names
My last login to this webwallet was months ago
I saved the Rocovery Key and password.
I login yesterday to the BTS 1 webwallet using recoverykey and password and found only 1 account name.
My plan is to backup my BTS 1 webwallet so I can import.

So, the 3 accounts that I registered are missing to this webwallet.

Try to restore from the recovery key here:  https://wallet.bitshares.org/pre_release

If it does not work, it is still possible that a bug can be found and fixed... I'm out of ideas for today this is getting time consuming.

Still not showing.
Anyway, I don't want to trouble you, it's okay for me not to recover this, just to give you more info, below is the screenshot of the bts1 webwallet.

(http://btc.re/XXXXtemplates/bts1webwalletscreenshot.jpg)