BitShares Forum

Main => Technical Support => Topic started by: lcs on November 24, 2015, 04:30:21 pm

Title: looking for support
Post by: lcs on November 24, 2015, 04:30:21 pm: hi,

please let me know if there is free REAL support for recover my funds from old BTS

funds had been missing in open orders after migrating.

after looking for help for nearly 2 month i did not get a chance to find my funds for free

thanks, appreciate ur help
Title: Re: looking for support
Post by: xeroc on November 24, 2015, 05:33:50 pm: I gave this guy more than 30 posts already ..

Maybe someone else can jump in and help him recover his funds
Title: Re: looking for support
Post by: cube on November 24, 2015, 06:33:42 pm: Quote from: xeroc on November 24, 2015, 05:33:50 pm
I gave this guy more than 30 posts already ..

Maybe someone else can jump in and help him recover his funds

Maybe he should pay you to get the full service.
Title: Re: looking for support
Post by: chryspano on November 24, 2015, 10:23:57 pm: @lcs

You already opened 7 different threads, are you serious? do you think that its easy to track information in all those threads in order to help you? you are making it difficult for you and for anyone else that wants to help you. Here are some questions that might help pinpoint your problem...

In 0.9.3c version or older, could you see all your funds and market orders?

Do you have any 0.9.3c exported backup file? Did you try to import it? in what wallet(give us the link) and what happened?

Describe everything you tried, every step you took and every failures or succes you had.

The more info you give the better.
Title: Re: looking for support
Post by: Bhuz on November 24, 2015, 10:49:19 pm: Quote from: lcs on November 24, 2015, 04:30:21 pm
hi,

please let me know if there is free REAL support for recover my funds from old BTS

funds had been missing in open orders after migrating.

after looking for help for nearly 2 month i did not get a chance to find my funds for free

thanks, appreciate ur help

Let's try again:
Download the fully synced chain folder here: https://mega.nz/#!P8BhCZ4I!NZHkhUEbrgVTNRI1QXhDJI6ly7z1Fv2nFgrpQM1UWDQ

Extract that file. You should find a folder named "chain".
Now go to C:\Users\*your_username*\AppData\Roaming\BitShares
Here you will find another chain folder, rename it as "chain-old"
Copy the downloaded and extracted chain folder and paste it here
Start the 0.9.3c bitshares client

At this point, if you still don't have all the fund, go to the console and try to generate A LOT of keys with:
> wallet_regenerate_keys <account_name> 50000

When the keys regeneration is done, type in the console:
> rescan 1

This could take a long time, just wait and be patient, you can check the scan progress in the bottom left corner.
Once the scan is completed, you should have all the funds.
Title: Re: looking for support
Post by: lcs on December 07, 2015, 07:30:16 pm: it does not syncronizing it keeps counts backwards, i tried like 4 different chains i found on the forum,
may be i need proper nodes?
Title: Re: looking for support
Post by: xeroc on December 07, 2015, 07:48:17 pm: If the head block is 6 weeks or so, you are goos to go "rescan" with an unlocked wallet. The blockchain of bts1 has stopped 6 weeks or so ago
Title: Re: looking for support
Post by: lcs on December 07, 2015, 08:12:16 pm: ok, great all funds gone, is it?
Title: Re: looking for support
Post by: xeroc on December 08, 2015, 08:17:13 am: Quote from: lcs on December 07, 2015, 08:12:16 pm
ok, great all funds gone, is it?
no .. all funds still there .. you just need to import them into bts2 ..
Sorry about this but: how about you educate your self first and THEN buy into it!