BitShares Forum

Main => Technical Support => Topic started by: merivercap on February 27, 2016, 06:38:37 am

Title: Accessing regular webwallet on mobile?
Post by: merivercap on February 27, 2016, 06:38:37 am

I have issues accessing the webwallet from the mobile browser.  I get a blank screen on my iPhone5. 

Does anyone know what the reason may be?  I heard others are able to access it fine with an iPhone 6 or android.

Does anyone else have the same problem or know what the reason can be?  Thanks!   

Title: Re: Accessing regular webwallet on mobile?
Post by: ebit on February 27, 2016, 06:48:59 am

Me too

Title: Re: Accessing regular webwallet on mobile?
Post by: merivercap on February 27, 2016, 07:49:22 am

What phone do you have @ebit?

Also do you know a lot of people in China using 2G?  Just curious.  I know there are less and less people using 2G, but just wondering how long  it will take before everyone is on 3G/4G there.  Thanks. 

Title: Re: Accessing regular webwallet on mobile?
Post by: xeroc on February 27, 2016, 05:54:46 pm

The web wallet doesn't not work well with Safari ..
As far as I know this has to do either with the websocket implementation or the local database store ..
We had a warning for those browsers earlier .. not sure what it has been removed.

Could you try Safrai on a Mac and open the development console to see if there are javascript errors?

Title: Re: Accessing regular webwallet on mobile?
Post by: ebit on February 28, 2016, 06:49:05 am

Quote from: merivercap on February 27, 2016, 07:49:22 am

What phone do you have @ebit?

Also do you know a lot of people in China using 2G?  Just curious.  I know there are less and less people using 2G, but just wondering how long  it will take before everyone is on 3G/4G there.  Thanks.

I  use wifi

Title: Re: Accessing regular webwallet on mobile?
Post by: merivercap on March 01, 2016, 03:44:11 am

Quote from: xeroc on February 27, 2016, 05:54:46 pm

The web wallet doesn't not work well with Safari ..
As far as I know this has to do either with the websocket implementation or the local database store ..
We had a warning for those browsers earlier .. not sure what it has been removed.

Could you try Safrai on a Mac and open the development console to see if there are javascript errors?

Thanks @xeroc.   I wish I had a Mac to test on. 

I don't think it's entirely a Safari issue because from what I understand the iPhone6/Safari works fine.

As you mention it may have something to do with websockets and particularly on ios7 devices.   It doesn't initialize correctly.  The url always goes to: https://bitshares.openledger.info/#/init-error

Here are some links to resolving similar Safari/iOS websocket  issues. Hope it can help:

http://stackoverflow.com/questions/5574385/websockets-on-ios?answertab=votes#tab-top

Matthew Levine's fix:
me = this // strange javascript convention
this.socket = new WebSocket(url);
// put onmessage function in setTimeout to get around ios websocket crash
this.socket.onmessage = function(evt) { setTimeout(function() {me.onMessageHandler(evt);}, 0); };

Mobile Safari crash when returning to WebSocket page
https://gist.github.com/mloughran/2052006

Safari (IOS and osx) crashes when connected to websockets
https://github.com/SignalR/SignalR/issues/2650