BitShares Forum

Main => Technical Support => Topic started by: JakeThePanda on June 11, 2016, 01:59:17 am

Title: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 11, 2016, 01:59:17 am
Can someone please help?  I'm trying to confirm and release my vested coins and it says "failed to broadcast transaction".  How do I get my vested coins?  I'm totally lost.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 11, 2016, 06:49:05 am
Do you have the private keys installed in your wallet? You can see that on the overview page of your account in the left nav bar below the icon it should tell you your account name and nrxt to it it should say (Your account)
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 12, 2016, 02:05:35 am
Not sure what you mean.  I added all my private keys in the wallet management console.  Some of my BTS showed up, but now it won't let me claim the rest of my balances.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 12, 2016, 07:48:09 pm
Can you make a screenshot of the error?
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: crypto4ever on June 12, 2016, 08:12:56 pm

What version of the Bitshares wallet client are you using, and are you synced up properly?

I don't think you can open the wallet and issue commands instantly.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 15, 2016, 01:39:46 am
Here is a screen shot

(http://s31.postimg.org/vgzkzi1jf/Screen_Shot_2016_06_14_at_9_38_36_PM.png)
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: testz on June 15, 2016, 05:30:36 am
Here is a screen shot

Looks like you have similar problem: https://bitsharestalk.org/index.php/topic,22658.msg294673.html#msg294673
Check that you imported and have active key.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 15, 2016, 05:32:15 am
Could you go to the "permissions" page of your account open the ACTIVE KEY tab and try if you can click on the presented public key (long string starting with BTS)?!
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 18, 2016, 02:32:13 am
Could you go to the "permissions" page of your account open the ACTIVE KEY tab and try if you can click on the presented public key (long string starting with BTS)?!

Yes I can click on it.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 18, 2016, 04:44:34 pm
Hmm seems to be a wallet issue then .. try a newer release .. if you are running the most recent .. maybe try a older version ..
tell me if that works ..
If it doesnt we can still claim using the cli-wallet
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 18, 2016, 07:43:25 pm
This is the wallet I'm using. ?????????????

https://github.com/bitshares/bitshares-0.x/releases/tag/bts%2F0.9.2 (https://github.com/bitshares/bitshares-0.x/releases/tag/bts%2F0.9.2)
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 19, 2016, 02:32:13 pm
You are running a legacy network .. bithsares is now in 2.0 .. you can simple claim your stake there using 0.9.3 .. just follow the migration guide:
docs.bitshares.eu/migration
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 24, 2016, 01:20:39 am
sorry this is the wallet I'm using.

https://bitshares.org/download/ (https://bitshares.org/download/)

I'm just really friggin confused.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 24, 2016, 07:07:04 am
I assume that you don't have the keys for jake-the-pada. You can probably see that when you open the account's overview page. On the left side above the left navigation and below the image, it states the account and probably does NOT say (Your Account). You can fix this by importing the private keys to that account

How and when did you create that account?
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 26, 2016, 12:36:41 pm
I assume that you don't have the keys for jake-the-pada. You can probably see that when you open the account's overview page. On the left side above the left navigation and below the image, it states the account and probably does NOT say (Your Account). You can fix this by importing the private keys to that account

How and when did you create that account?

I made that account after I downloaded the new wallet.  I imported the private keys to all the bitcoin and PTS addresses I used in the original Bitshares sale.  I didn't input my private key for my Bitshares wallet.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 27, 2016, 07:41:27 am
I made that account after I downloaded the new wallet.  I imported the private keys to all the bitcoin and PTS addresses I used in the original Bitshares sale.  I didn't input my private key for my Bitshares wallet.
Do you see a "your account" next to your account name in the overview page, or not?
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 29, 2016, 04:01:21 pm
I made that account after I downloaded the new wallet.  I imported the private keys to all the bitcoin and PTS addresses I used in the original Bitshares sale.  I didn't input my private key for my Bitshares wallet.
Do you see a "your account" next to your account name in the overview page, or not?

(https://s32.postimg.org/xfxogcxsl/Screen_Shot_2016_06_29_at_11_58_15_AM.png)

(https://s32.postimg.org/cscllbpol/Screen_Shot_2016_06_29_at_12_02_24_PM.png)
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 29, 2016, 06:57:17 pm
Oh .. interestingly, it seems that BTS is just hidden .. click the "SHOW HIDDEN ASSETS (1)" button!!
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on June 30, 2016, 01:20:06 am
Oh .. interestingly, it seems that BTS is just hidden .. click the "SHOW HIDDEN ASSETS (1)" button!!

Any clue?  Are the rest of my coins up in smoke?

(https://s31.postimg.org/rbapstaqj/Screen_Shot_2016_06_29_at_9_19_10_PM.png)
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on June 30, 2016, 05:58:00 am
probably not .. i am not sure what is causing the "missing key" issue .. maybe @svk knows more ..
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: svk on July 01, 2016, 09:09:58 am
Oh .. interestingly, it seems that BTS is just hidden .. click the "SHOW HIDDEN ASSETS (1)" button!!

Any clue?  Are the rest of my coins up in smoke?

(https://s31.postimg.org/rbapstaqj/Screen_Shot_2016_06_29_at_9_19_10_PM.png)

Can you try this again in the newest version of Openledger?

The Settings link is now in the account name dropdown menu. In Settings, click on Wallet then at the bottom there's a button called "Lookup balances". Click on that button and see if it shows you some unclaimed balances. If it does not show any unclaimed balances, perhaps you should try to import your json export from 0.9.3c again under Settings > Restore/Import. Select "Import a BTS 0.9.3c export ...." in the dropdown menu.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on July 02, 2016, 12:20:34 pm
Here's a screenshot.

(https://s31.postimg.org/akiduc2ff/Screen_Shot_2016_07_02_at_8_18_28_AM.png)
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on July 03, 2016, 02:35:30 pm
Can this have something to do with the permissions page?
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: svk on July 03, 2016, 06:17:32 pm
Can this have something to do with the permissions page?
Try downloading the newest light wallet and see if that helps:

https://github.com/bitshares/bitshares-2/releases/tag/v2.0.160702
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on July 03, 2016, 09:02:50 pm
Can this have something to do with the permissions page?
Try downloading the newest light wallet and see if that helps:

https://github.com/bitshares/bitshares-2/releases/tag/v2.0.160702


Awesome.  That worked.  Thanks so much.  One more question.  I couldn't add my PTS private keys.  How do I do that?  What's your BTS addy?
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: svk on July 03, 2016, 09:51:24 pm
Can this have something to do with the permissions page?
Try downloading the newest light wallet and see if that helps:

https://github.com/bitshares/bitshares-2/releases/tag/v2.0.160702


Awesome.  That worked.  Thanks so much.  One more question.  I couldn't add my PTS private keys.  How do I do that?  What's your BTS addy?
Glad to hear it worked finally! You can't import a PTS key directly I'm afraid, you'll need to first import it in your old BTS 0.9.3c wallet and then export the keys from that wallet.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on July 04, 2016, 02:07:07 am
Can this have something to do with the permissions page?
Try downloading the newest light wallet and see if that helps:

https://github.com/bitshares/bitshares-2/releases/tag/v2.0.160702


Awesome.  That worked.  Thanks so much.  One more question.  I couldn't add my PTS private keys.  How do I do that?  What's your BTS addy?
Glad to hear it worked finally! You can't import a PTS key directly I'm afraid, you'll need to first import it in your old BTS 0.9.3c wallet and then export the keys from that wallet.

Ugg.  I have my old old bitshares wallet.  How do I import the PTS keys from there?
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on July 04, 2016, 06:52:06 am
Ugg.  I have my old old bitshares wallet.  How do I import the PTS keys from there?
Unfortunatelly, you can't import wallet.dat files into bitshares2 directly.
Either you need to extract the private keys manually, or you need to import them into bitshares0.9.3c first, export the wallet and then import the wallet into bts2
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on July 04, 2016, 01:34:56 pm
Ugg.  I have my old old bitshares wallet.  How do I import the PTS keys from there?
Unfortunatelly, you can't import wallet.dat files into bitshares2 directly.
Either you need to extract the private keys manually, or you need to import them into bitshares0.9.3c first, export the wallet and then import the wallet into bts2

Thanks.  It's only 3 PTS addresses.  How do I get them manually?
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on July 04, 2016, 02:36:22 pm
Thanks.  It's only 3 PTS addresses.  How do I get them manually?
You would need to have the PTS wallet installed .. then open your wallet, then the "console" and there you need to type dumpprivatkey <address>  ... if I recall correctly
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on July 04, 2016, 03:59:53 pm
Thanks.  It's only 3 PTS addresses.  How do I get them manually?
You would need to have the PTS wallet installed .. then open your wallet, then the "console" and there you need to type dumpprivatkey <address>  ... if I recall correctly

I kept the private keys to my PTS addresses but I can't add them to the Bitshares wallet.
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: xeroc on July 05, 2016, 03:57:20 pm
Why cant you add them to tge bitshares wallet? Whats the error?
Title: Re: Please Help! New Wallet Problems (Where Are My Vested Coins)
Post by: JakeThePanda on July 06, 2016, 02:07:11 am
Why cant you add them to tge bitshares wallet? Whats the error?

The import button doesn't show up like the key isn't valid.  I will take a snapshot.