BitShares Forum

Main => Technical Support => Topic started by: harris1980 on August 25, 2016, 06:17:28 pm

Title: Wallet can not be exported~ I really need some help here!(Film)
Post by: harris1980 on August 25, 2016, 06:17:28 pm

Hi,
I have the problem with bitshares.openledger.info:

I use a light purse, version 160 514 -
Has been involved in icoo of ico, yesterday bts transferred from this account to the Exchange bittrex harris1980,
But now he can not buy a lifetime membership,
And is unable to use the remittance function.

I really need some help here! I do not want to lose it  :(
599K BTS & 925 ICOO(131K BTS)  :'(
[film]
https://youtu.be/uP3Zo7kTIDw
(https://drive.google.com/file/d/0B35e-gtfbseMaS1ubGxmYW9NUEE/view?usp=sharing)
https://drive.google.com/file/d/0B35e-gtfbseMaS1ubGxmYW9NUEE/view?usp=sharing

Harris1980

Title: Re: Wallet can not be exported~ I really need some help here!(Film)
Post by: nmywn on August 25, 2016, 11:56:31 pm

Write down your brainkey!
Do you manage multiple accounts? I remember that after changing active wallet you must go to dashboard page and click your nickname there.
I think this is your case, but if not:

Go to https://bitshares.openledger.info/#/existing-account and import from there
OR
https://secure.freedomledger.com/#/existing-account

Just for check.

Title: Re: Wallet can not be exported~ I really need some help here!(Film)
Post by: harris1980 on August 26, 2016, 09:34:29 am

I have a normal backup bin
But this account is harris1980 not work properly and can not be exported BTS.

Because when I read the BIN,
Showed no account ,
Did not appear to pay field