BitShares Forum
Main => Technical Support => Topic started by: Kobalt13 on April 22, 2017, 02:41:25 pm
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Hello everyone,
I have been with bitshares a while, but have fallen behind on keeping up with the newest blockchains and wallets and everything.
When I open the old wallet (0.9.3c) I see I have a balance, but I cannot register my account on the blockchain and of course it does not connect to anything. When I check my account on Bitshares 2.0 it shows I have a balance greater than shown in the old wallet.
I have exported my keys (json) and imported in to Bitshares 2.0 online, (I made a new account for this) but it keeps telling me that wallet has already been imported. Now I know I still have the Bitshares, at least in the old wallet, because when I lookup my account on Bitshares 2.0 (same as my username) I see the balance there. I cannot log in to that account, Kobalt13, on Bitshares 2.0 but it logs in fine on 0.9.3c. I am definitely using the same password for both attempts.
Anyone have any thoughts on this? I am trying to download the legacy blockchain now and do my wallet export again. Nothing else has seemed to help.
Thank you in advance!
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(http://i.imgur.com/J3F9h3u.png)
bts was claimed 10 months ago
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Thanks for the quick reply.
I saw that and I'm not clear on what that meant. But I think that may have been me who did that.
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Does this mean that I, or possibly someone else, already claimed my accounts balance on the 2.0 block chain?
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The saga continues.... So I know I did this transfer but none of the passwords I though I used or generated are working for that account.
If I still have my private key is there a way I can recover or access this? Or am I out of luck unless I can remember/figure out my password?
Thank you all again
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You go to the settings and then restore using the private key directly.
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I have gone under Restore/Import (under a different account) and tried to import the private key.
It tells me it found 1 valid key, but when I hit Import Keys it says "Key import error: TypeError: Cannot read property 'key' of null.
Does anyone know why I would be getting this error?
I then logged out and tried the same restore/import. This asked me for a password and I used the same one as my 0.9.3c account and it worked. However this looks like its only letting me claim the unclaimed balance of ~7,000 BTS. When I try to claim this under a different account (because it still didnt give me access to Kobalt13) it gives me Error Claiming Balance: AssertionError.
Thank you all again for the help with this
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I am offering 5,000 BTS to anyone who can help me one-on-one with recovering this wallet. Chatting over voice/video would be helpful if you can. Send me a message.
Thanks
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THANKS TO FLUXER555 I HAVE MY WALLET AND ACCOUNT BACK!
He helped me in exchange for a fee, and he was professional, kind, available, and knowledgeable.
Not sure if it will help anyone else, but my issue was not with my password, but it was with the wallet data itself. I never backed up the .bin file so that was gone. I made my wallet before "accounts" were a thing the way they are now, so all the info to allow me to log in was stored in Chrome's various data files and databases. If you are having trouble logging in and you made your account more than a few months ago, you may have the correct password but still need a .bin, a brainkey, or some other backup of the actual wallet (private keys) itself. Luckily I had versioned backups of these and was able to recover from them.
I now have the password, bin file, and a brain key backed up in multiple secure locations. Hopefully that will be enough to prevent this from happening in the future.
Thanks again everyone, and especially fluxer555 for the help.
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Interesting. My account was not registered to blockchain either.
I get the same error if trying to import private key "Key import error: TypeError: Cannot read property 'key' of null."
But I can log in is just I don't see my coins in 2.0
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I have a very similar issue. In 0.9.3c I do see my correct balance, but there is also a register transaction that failed.
(http://i.imgur.com/5FZIenl.png)
In the new blockchain, I can see the balance in the explorer
(http://i.imgur.com/KXCccjj.png)
but when I try to import my json keys the unclaimed balance is next to nothing.
(http://i.imgur.com/H8qM9uJ.png)
When I first tried to import, it only imported 3 keys. Then I downloaded the old blockchain from a torrent, rescanned, regenerated my keys, rescanned again, then exported again and was able to import 51 keys, but the unclaimed balance is still way too low. I haven't claimed the balance in my new bitshares 2.0 account yet, just trying to access my old account benold1 first.
Any help would be much appreciated, willing to pay a fee @fluxer555 @Kobalt13
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From what I can see you already claimed all your 47691 BTS that you had in the old chain a year ago. You also got some vesting balances from the merger, a total of 5 BTS of which you've claimed 4 and now need to claim the remaining 1 BTS. Just check the checkbox, select the account to claim to and voila.
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THANKS TO FLUXER555 I HAVE MY WALLET AND ACCOUNT BACK!
He helped me in exchange for a fee, and he was professional, kind, available, and knowledgeable.
Not sure if it will help anyone else, but my issue was not with my password, but it was with the wallet data itself. I never backed up the .bin file so that was gone. I made my wallet before "accounts" were a thing the way they are now, so all the info to allow me to log in was stored in Chrome's various data files and databases. If you are having trouble logging in and you made your account more than a few months ago, you may have the correct password but still need a .bin, a brainkey, or some other backup of the actual wallet (private keys) itself. Luckily I had versioned backups of these and was able to recover from them.
I now have the password, bin file, and a brain key backed up in multiple secure locations. Hopefully that will be enough to prevent this from happening in the future.
Thanks again everyone, and especially fluxer555 for the help.
I think this is my same problem! I have my private brain key but the password isn't working. How were you able to recover the account?
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From what I can see you already claimed all your 47691 BTS that you had in the old chain a year ago. You also got some vesting balances from the merger, a total of 5 BTS of which you've claimed 4 and now need to claim the remaining 1 BTS. Just check the checkbox, select the account to claim to and voila.
Yeah, I think the problem is I can't get access to my old account benold1. When I login to the bitshares2-light app, i have a new different account. I've tried logging into benold1 with a password, but I either never set up a password for it or can't remember it. I think I have my private keys so I'm hoping those will be enough to recover the account/wallet.
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Yes either restore from a backup or create a new wallet and import your old private keys.
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I finally figured it out!
So first I needed to create a new wallet/account with a new password. Then I needed to import the private brainkey for my old account. When I did this it mentioned having no funds left to claim (part of my confusion). At this point my account was added to the list of accounts but before I was able to send any transactions I needed to unlock the wallet using the password I created for the new wallet/account I created in the first step. Voila! access to my funds!
Thanks @svk and @Kobalt13!