BitShares Forum

Main => Technical Support => Topic started by: dcjj on May 21, 2017, 07:23:50 pm

Title: invalid password
Post by: dcjj on May 21, 2017, 07:23:50 pm

Been trying to log in for the last few hours and none of the passwords I would have ever used are working, is there anything I can do to gain access to my wallet?

Title: Re: invalid password
Post by: xeroc on May 21, 2017, 08:00:53 pm

recover from the backup that you made when you created your wallet using the passphrase you have noted when you created that backup

Title: Re: invalid password
Post by: dcjj on May 21, 2017, 08:21:11 pm

I don't have the password

Title: Re: invalid password
Post by: xeroc on May 21, 2017, 08:26:20 pm

Do you maybe have a "brain key"?

Title: Re: invalid password
Post by: dcjj on May 21, 2017, 08:27:20 pm

Don't know what that is  :(

Title: Re: invalid password
Post by: nmywn on May 21, 2017, 09:15:52 pm

There is nothing you can do without password. Brainkey is additional backup method that you can find in options (wallet model only), it is basically very long password which allow to recreate account without any backup - but it is to late for you to make one. Try to remind the password.
Do you understand the difference between "wallet model" and "account model"? There is possibility that you are trying login with password only which is possible in account model only. Here is similar issue: https://bitsharestalk.org/index.php/topic,24127.0.html

Title: Re: invalid password
Post by: dcjj on May 21, 2017, 09:23:13 pm

I have the backup files, but no password to go with them. I'll check out the other mode thought, maybe I can get somewhere.