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Main => Technical Support => Topic started by: cryp-noob_1 on August 01, 2017, 02:52:36 pm

Title: BitCoin deposit FAIL??? 0.057BTC deposit but 0 Balance???
Post by: cryp-noob_1 on August 01, 2017, 02:52:36 pm

Hello,

about 20 hours ago I registered on bithshares and made a deposit of 0.057BTC...

But I havent received any BitCoin on my account. Why not? Does it take that long???

Title: Re: BitCoin deposit FAIL??? 0.057BTC deposit but 0 Balance???
Post by: yvv on August 01, 2017, 04:32:31 pm

Did you use openledger gateway? They stopped BTC deposits until situation with fork resolves. Check out their announcement

https://blog.openledger.info/2017/07/31/btc-gateway-shutdown/

Title: Re: BitCoin deposit FAIL??? 0.057BTC deposit but 0 Balance???
Post by: cryp-noob_1 on August 01, 2017, 05:14:40 pm

oh ok... yes I used that...

Title: Re: BitCoin deposit FAIL??? 0.057BTC deposit but 0 Balance???
Post by: cryp-noob_1 on August 01, 2017, 05:15:55 pm

so, what will happen with my bitcoins??? are they lost now???

Title: Re: BitCoin deposit FAIL??? 0.057BTC deposit but 0 Balance???
Post by: yvv on August 01, 2017, 06:10:18 pm

Don't think they are lost.

Quote

Bitcoin deposits and withdrawals will be resumed only when we deem it safe to do so.

You may either wait until they resume deposits or contact their support.

Title: Re: BitCoin deposit FAIL??? 0.057BTC deposit but 0 Balance???
Post by: cryp-noob_1 on August 02, 2017, 08:42:06 am

alright

man all the alts rocking and no bitcoins XD