BitShares Forum
Other => OpenLedger => Graveyard => Openledger => Topic started by: gsreddy on October 29, 2017, 06:17:29 pm
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I am unable to withdraw my coins from bitshares using open ledger. I tried to send OMG and Ethereum coins to my personal wallet but there was no response. Why is it so?
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I'm having an issue with withdrawal myself.
So far it's been one week and a standard reply of "Your request was forwarded to our technical department, you will get an answer after they check and solve it.". My ticket no. #987
I really hope their support is reading this and following up on all their tickets.
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Two weeks and I'm still waiting for a response to my ticket.
I have been reaching out on Telegram as well, but to no avail so far... :(
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I am having the same problem, transfers not working and various other glitches and no response from support. Sent an email directly to Ronny yesterday and no response yet either. Support ticket #978 and #1214
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Good news, received a response and most withdrawals issues resolved
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I'm having a MAJOR issue with the same problem. It has been two days with no funds arriving in my ETH wallet.
Support Ticket #1360
I'm having anxiety attacks right now. :'( :'( :'( What's going on?
Does OpenLedger require some sort of identity verification on large transactions?
I did a .04 ETH withdrawal just now. It IMMEDIATELY showed up in my wallet.
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Two weeks and I'm still waiting for a response to my ticket.
I have been reaching out on Telegram as well, but to no avail so far... :(
Four weeks now and a promise of "will be resolved soon". It's been another week since that vague promise.
What is going on?
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I'm having a MAJOR issue with the same problem. It has been two days with no funds arriving in my ETH wallet.
Support Ticket #1360
I'm having anxiety attacks right now. :'( :'( :'( What's going on?
Does OpenLedger require some sort of identity verification on large transactions?
I did a .04 ETH withdrawal just now. It IMMEDIATELY showed up in my wallet.
:) :) :) ••• UPDATE ••• :) :) :)
Issue has been resolved by OpenLedger tech support! I'm happy to have the funds in my ETH wallet now. WHEW! What a weight off my shoulders. I did ask if there's anything I could do to avoid this happening again in the future. Their response was that there was no mistake on my part. That if it happens again I should just submit another Support Ticket just like this one. ???
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6 hours waiting for a small BTC transfer out of Open Ledger to external wallet. Can someone please explain what's happening?
BTS account
a5678057fu7839c37a0477b7d7c0f262ac
Operation ID
1.11.92011720
Support ticket #1496
I transferred from other accounts and they all cleared in 30 minutes or so.
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SOLVED for me.
My advice is to be persistant (but respectful) on Telegram if you get no response otherwise: https://t.me/FAQ_OpenLedgerDEX
Two weeks and I'm still waiting for a response to my ticket.
I have been reaching out on Telegram as well, but to no avail so far... :(
Four weeks now and a promise of "will be resolved soon". It's been another week since that vague promise.
What is going on?
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How do you find the operation ID, the column is not there on openledger.io for me, and how did it finally get resolved, telegram isn't working for me either.
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I've also got an issue with Ethereum that failed to withdraw.
What cryptocurrency are you all using when you withdraw now? Have you got a reliable method?
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Same here...Staying away from this platform. Whats the point in trading if you cannot withdraw you crypto
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I also have a withdrawal issue. A withdrawal of Open.Waves was successful today; with Open.LTC to a bitstamp litecoin wallet it failed. I don't have those sent LTC anymore, hope and expect to get it back.