BitShares Forum

Main => Technical Support => Topic started by: zbiggy on November 21, 2017, 07:17:54 pm

Title: Can't Login - Invalid password
Post by: zbiggy on November 21, 2017, 07:17:54 pm

I have purchased some BTS in may,  I saved password in two places I also got bin file, but every time i try to access my acc it says invalid password.
I don't know what is going on. :( :( :(

Title: Re: Can't Login - Invalid password
Post by: EJL on November 25, 2017, 10:31:05 am

I think what happened is that when you uploaded the bin file you can choose between wallet model or account model and it probably opened it in the model you did not choose when you created the wallet in the beginning. So look for a tab were you can switch to the wallet you choose in the beginning after uploading your backup file (bin). Then fill in your password again and it should work. Happened to me also. Let me know if it worked.