BitShares Forum
Main => Technical Support => Topic started by: Chartist on December 08, 2017, 10:33:31 pm
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Last night I followed the instructions on Poloniex to deposit bitshares. However, there is no transaction history in my wallet, but my balance is zero (it was 14,007). My account name/ID is abfbv.adfvv-advavay (just a keyboard mash lol). What I need is the transaction ID for Poloniex's customer support, but I'm not sure how I'm supposed to find that if there are no recent transactions shown in my wallet, even though there obviously was a transaction if my balance went from 14,007 to 0...
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You must have been using a different account. The only thing that account has done is register.
http://cryptofresh.com/u/abfbv.adfvv-advavay
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I am 100% sure I wasn't using a different account.
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I think I figured it out. I remember an error when I tried to claim my balance last night, but my balance still showed up in my wallet, so I didn't think anything of it. I re-imported my keys and claimed my balance again, still getting an error, but I tried a second time and it worked. I followed that link again, and now the transaction is showing up, and my BTS balance is back to 14,007. Whew! LOL