BitShares Forum
Main => General Discussion => Topic started by: frankee on January 18, 2018, 12:44:35 pm
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Hi,
I've bought 0.0055321 BTC on blockchain.info Tuesday January 16th. Two days later I still not have my coins in my wallet :-[ .
The transaction is confirmed on blockchain.info https://www.dropbox.com/s/3j2z96keeyxg7ky/Bitcoin_Wallet_-_Blockchain.png?dl=0
And I think I sent the coins to the right address https://www.dropbox.com/s/4ldxib8qjqkc9hh/Screenshot_20180118-084152.png?dl=0
I Hope don't have lost my money :'( . Can someone help me please ?
Regards
Franck
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You need to contact the operator of the BRIDGE or GATEWAY that you used. If it was Openledger.io GATEWAY that you used (Openledger (OPEN.X) then you can reach their support channel here: http://openledger.freshdesk.com/ or you can find their Telegram support channel here: https://web.telegram.org/#/im?p=@OpenLedgerDC
If it was a BRIDGE like Blocktrades.us, you will need to raise a support ticket / contact them on their website: http://blocktrades.us/
Any other provider (RuDex, Winex etc) you will need to contact them via their website.
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You need to contact the operator of the BRIDGE or GATEWAY that you used. If it was Openledger.io GATEWAY that you used (Openledger (OPEN.X) then you can reach their support channel here: http://openledger.freshdesk.com/ or you can find their Telegram support channel here: https://web.telegram.org/#/im?p=@OpenLedgerDC
If it was a BRIDGE like Blocktrades.us, you will need to raise a support ticket / contact them on their website: http://blocktrades.us/
Any other provider (RuDex, Winex etc) you will need to contact them via their website.
Thank you, I'm going to do that.
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