BitShares Forum

Main => Technical Support => Topic started by: sohrab on May 15, 2018, 11:13:16 pm

Title: someone please help me
Post by: sohrab on May 15, 2018, 11:13:16 pm
i recently installed bitshares and used "deposit (beta)" to transfer a small amount of bitcoin(BTC)  to my bitshares account. it asked me to select the gateway operator and i selected "crypto bridge"...the transaction went through fairly quickly but i cant find it anywhere on my bitshares dashboard or under assetts. I am new so sorry if i sound retarded but any guidance would be appreciated
Title: Re: someone please help me
Post by: bench on May 15, 2018, 11:51:47 pm
Looks all normal, just go to MY MARKETS -> BTS -> BRIDGE.BTC to trade against BTS.
Title: Re: someone please help me
Post by: Bangzi on May 16, 2018, 12:05:39 am
BTC blockchain confirmation will take a longer time. If you do not receive the coins in 24 hours, you can contact CryptoBridge.

For issues related with CryptoBridge and BRIDGE.XX assets you need to contact CryptoBridge support.
(BRIDGE.XX deposits and withdrawals are performed by the gateway managed by the team CryptoBridge)

CryptoBridge Support Email: support@crypto-bridge.org
CryptoBridge Support Discord: https://discord.gg/kPk687x


Title: Re: someone please help me
Post by: sohrab on May 16, 2018, 02:27:19 am
thank you guys...it was a timing issue...it took about 25 minutes and since i was a bit new i panicked a little. thanks for the support. why does this software relate everything to the bitshares? if you dont feel like explaining i totally understand, a link to an article would be great...i have searched for the answer and not able to find the significance of bitshares...why not just keep it in whatever coin it was deposited as?
Title: Re: someone please help me
Post by: sohrab on May 16, 2018, 02:34:19 am
Looks all normal, just go to MY MARKETS -> BTS -> BRIDGE.BTC to trade against BTS.

there is nowhere that says "markets" on my screen...
Title: Re: someone please help me
Post by: abit on May 16, 2018, 05:13:04 pm
Looks all normal, just go to MY MARKETS -> BTS -> BRIDGE.BTC to trade against BTS.

there is nowhere that says "markets" on my screen...
Exchange? Or Dashboard?
Title: Re: someone please help me
Post by: sohrab on May 16, 2018, 06:30:10 pm
Looks all normal, just go to MY MARKETS -> BTS -> BRIDGE.BTC to trade against BTS.

there is nowhere that says "markets" on my screen...
Exchange? Or Dashboard?

yes, in order for me to change my bridge.btc to eos, do i need to first exchange bridge.btc > bitshares then > eos?
Title: Re: someone please help me
Post by: bench on May 17, 2018, 12:19:09 am
You need BTS, bitUSD or bitCNY to buy EOS, so yes.

You can also borrow some bitUSD with your BTS to buy EOS and keep the BTS.
https://www.youtube.com/watch?v=ua_lBOzfS7s
Title: Re: someone please help me
Post by: abit on May 18, 2018, 01:07:21 pm
Looks all normal, just go to MY MARKETS -> BTS -> BRIDGE.BTC to trade against BTS.

there is nowhere that says "markets" on my screen...
Exchange? Or Dashboard?

yes, in order for me to change my bridge.btc to eos, do i need to first exchange bridge.btc > bitshares then > eos?
I mean click the "exchange" menu.
Then "find market" on the right. Then select "BTS" from "quote currency" box, input "BRIDGE.BTC" in "asset name" box.
There is another way now: market picker (https://user-images.githubusercontent.com/12114550/39099022-74b782ee-4673-11e8-9074-c8abd6b11453.gif)