BitShares Forum
Other => OpenLedger => Graveyard => Openledger => Topic started by: chamme on July 26, 2018, 01:23:43 am
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Hi,
Yesterday I was going to login my bitshares account (browser wallet mode) on bitshares.openledger.info as usual and just found out I was redirect to the new domain openleder.io. Now I cannot access my wallet. What should I do to access my account? Could you restart the server for bitshares.openledger.info for a few more days to let us backup our wallets? Thanks a lot.
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For that you need to open a ticket at OpenLedger helpdesk. I'm afraid we can't help.
You can also try Telegram channel @OpenLedger4Members
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For that you need to open a ticket at OpenLedger helpdesk. I'm afraid we can't help.
You can also try Telegram channel @OpenLedger4Members
Thanks you.
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For that you need to open a ticket at OpenLedger helpdesk. I'm afraid we can't help.
You can also try Telegram channel @OpenLedger4Members
They said they can do nothing. I do have several browser instances on several computers which all store my wallet. But I forgot Backup the wallet data file in a standalone file. It seems I trust them too much.
Now what else can I do? I have more than 50 grand in this account, what a pity!
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Did you open a ticket or ask in the channel?
If you did not create a ticket please make one so OpenLedger can do an official statement to your case. I find it very unprofessional, especially with the short notice.
In the meantime: Do not clear any of your browser caches or similar. The local wallet is till in there, just not as a .bin file