BitShares Forum

Main => Technical Support => Topic started by: brant on November 04, 2019, 04:16:24 am

Title: Advice Required: Transaction completion time
Post by: brant on November 04, 2019, 04:16:24 am

Hi all,
I processed a transaction to withdraw OPEN.BTC using the OPENLEDGER. The Transaction is shown as complete in my BitShares Wallet Activity history, however the Block Explorer is showing no transaction for the used address.
How long should this take? Previous transactions have been confirmed at my receiving wallet within 10-15min. It's now been 90 minutes for this one.
Can anyone assist please?
Thanks

Title: Re: Advice Required: Transaction completion time
Post by: sschiessl on November 04, 2019, 06:18:45 am

Please open a ticket with the OpenLedger freshdesk support.

Title: Re: Advice Required: Transaction completion time
Post by: abit on November 04, 2019, 05:18:37 pm

Please contact OpenLedger support. Open https://openledger.io/ , click the "support" link at the bottom. Others can't help you.

Title: Re: Advice Required: Transaction completion time
Post by: brant on November 04, 2019, 11:16:29 pm

Appreciate the responses :).
I have raised with OpenLedger as suggested