BitShares Forum
Main => Technical Support => Topic started by: yaacov on August 21, 2014, 11:36:54 am
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Hi,
I downloaded the new version and it didn't work because of RPTCrash dll. I downloaded it placed in the bin directory and now bitshares is trying to reindex the database and is stuck.
I have no idea what is going on and whether the shares I had in the wallet and bitshares I had inside it survived. ( didn't make a backup.)
If anybody can provide any advice what to do and let me know if I can recover my shares somehow I will be most obliged.
Thanks
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Hi,
I downloaded the new version and it didn't work because of RPTCrash dll. I downloaded it placed in the bin directory and now bitshares is trying to reindex the database and is stuck.
I have no idea what is going on and whether the shares I had in the wallet and bitshares I had inside it survived. ( didn't make a backup.)
If anybody can provide any advice what to do and let me know if I can recover my shares somehow I will be most obliged.
Thanks
Don't worry your shares is safe.
1. Close the wallet
2. Make a backup of all %APPDATA%\BitShares X folder and additional backup of %APPDATA%\BitShares X\wallets folder
3. Delete all files/folders in %APPDATA%\BitShares X except wallets folder
4. Run the client, wait until it's sync
5. Make a backup of your wallet (File->Export)
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Should I post the RPTCRASH.dll in the bin directory or somewhere else?
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Should I post the RPTCRASH.dll in the bin directory or somewhere else?
bin directory is correct.
What I found useful was to open the %AppData%\BitSharesX\chain\index folder and sort by time stamp (newest at the top). As long as the time stamps keep updating the client is working. It appears to crash because it's not moving and the HD isn't working but you'll notice the time stamps keep updating.
My Intel i5 laptop took about 30 minutes. My Core2Duo laptop took about 4 hours.
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Should I post the RPTCRASH.dll in the bin directory or somewhere else?
bin directory is correct.
Correct.