BitShares Forum

Main => Technical Support => Topic started by: idealist on August 22, 2014, 08:22:00 pm

Title: BitShares-X hangs while opening on Mac
Post by: idealist on August 22, 2014, 08:22:00 pm
After Entering my password, the screen says...

"Scanning transactions - 100%, please wait"

It never gets any farther.

The app crashed just before this started happening.  here is the most recent crash log.
http://pastebin.com/gbnTLV9F
Title: Re: BitShares-X hangs while opening on Mac
Post by: idealist on August 22, 2014, 08:34:47 pm
After playing with it some more, it seems to be just the gui that is hanging.

I was able to use the Accounts menu, and also Command+Shift+A to go to the Accounts screen. but the "scanning transactions - 100%, please wait..." is still there.

The only gui controls that work are the ones across the top... Lock, Transfer and Add Contact.

The screen looks like this...
http://i.imgur.com/qshCtw3.png
Title: Re: BitShares-X hangs while opening on Mac
Post by: bytemaster on August 22, 2014, 08:37:48 pm
After playing with it some more, it seems to be just the gui that is hanging.

I was able to use the Accounts menu, and also Command+Shift+A to go to the Accounts screen. but the "scanning transactions - 100%, please wait..." is still there.

The only gui controls that work are the ones across the top... Lock, Transfer and Add Contact.

The screen looks like this...
http://i.imgur.com/qshCtw3.png

What version are you running?
Title: Re: BitShares-X hangs while opening on Mac
Post by: idealist on August 22, 2014, 08:39:30 pm
What version are you running?

0.4.5
Title: Re: BitShares-X hangs while opening on Mac
Post by: bytemaster on August 22, 2014, 08:40:56 pm
Dang... I thought we fixed this particular issue.  We will try to replicate it.
Title: Re: BitShares-X hangs while opening on Mac
Post by: idealist on August 22, 2014, 08:48:24 pm
Dang... I thought we fixed this particular issue.  We will try to replicate it.

If it helps, here is exactly what I did to make it happen.

App was running normally.
I clicked the red button to close the window.
Dialog box came up saying something like "have to use Quit from menu to really quit, app will keep running in background".
I clicked OK.  (I did not click "don't warn me again)

At this point I forget.  Either the app just crashed, or I click the icon in the dock and it crashed.

Next time I opened the app I got the gui bug.
Title: Re: BitShares-X hangs while opening on Mac
Post by: Methodise on August 27, 2014, 02:26:17 pm
My latest mac version is stuck scanning transactions at 0%.

I can also 'Go to My Accounts' and things seem somewhat orderly there except for the aforementioned GUI specific issues including a bogged-down 'scanning transactions' animation.

I believe I created this by forceful quitting amidst some crashy businesses.
Title: Re: BitShares-X hangs while opening on Mac
Post by: Methodise on August 27, 2014, 03:27:00 pm
Dang... I thought we fixed this particular issue.  We will try to replicate it.

If it helps, here is exactly what I did to make it happen.

App was running normally.
I clicked the red button to close the window.
Dialog box came up saying something like "have to use Quit from menu to really quit, app will keep running in background".
I clicked OK.  (I did not click "don't warn me again)

At this point I forget.  Either the app just crashed, or I click the icon in the dock and it crashed.

Next time I opened the app I got the gui bug.

Dear idealist,

how did you defeat your OS X GUI hiccups? I glean from your more recent posts that you're having new problems since.
Title: Re: BitShares-X hangs while opening on Mac
Post by: Methodise on August 27, 2014, 05:22:14 pm
Dunno if this is strictly GUI, since I fixed my issue by renaming all but the wallet dir in Application Support, and restarting as per usual.