BitShares Forum

Main => Technical Support => Topic started by: montalbeats on August 23, 2014, 01:08:37 am

Title: Did I mess up? [resolved]
Post by: montalbeats on August 23, 2014, 01:08:37 am

Help!

I bought some BTSX in Poloniex and when I was withdrawing my funds from Poloniex I wrote my Account Key where it says address and clicked ok.

Was I supposed to write my Account Key there or my Account name?.. I don't see any BTSX in my wallet or in Poloniex either. Did I screw this up?

Title: Re: Did I mess up?
Post by: lucky331 on August 23, 2014, 01:11:53 am

i haven't used poloniex yet, but at bter you need a registered account name to make a withdrawal.  i suggest you open a support ticket at poloniex and get this sorted put asap.

Title: Re: Did I mess up?
Post by: montalbeats on August 23, 2014, 01:33:50 am

Thanks for the quick response. I already fixed the problem.

Title: Re: Did I mess up? [resolved]
Post by: puma1888 on August 25, 2014, 12:56:01 pm

how did you do that I did the same thing instead of putting account name i put my wallet adress... thanks