BitShares Forum

Main => Technical Support => Topic started by: yellowecho on September 10, 2014, 03:14:27 am

Title: [RESOLVED] 0.4.13 Open orders not displaying
Post by: yellowecho on September 10, 2014, 03:14:27 am
I had open orders and they're not displaying.. the order box looks bugged in my GUI too.  Thoughts?
(http://i.imgur.com/XjceBV5.png)
Title: Re: 0.4.13 Open orders not displaying
Post by: tonyk on September 10, 2014, 03:25:10 am
Known issue.
Did you read the 0.4.13 thread?


https://bitsharestalk.org/index.php?topic=8634.0
Title: Re: 0.4.13 Open orders not displaying
Post by: yellowecho on September 10, 2014, 03:30:09 am
Known issue.
Did you read the 0.4.13 thread?

https://bitsharestalk.org/index.php?topic=8634.msg112415;topicseen#msg112415

I've read and posted in the thread but no one responded about the issue so I thought the Technical Support thread would give it some visibility and leave the other thread for delegate correspondence.
Title: Re: 0.4.13 Open orders not displaying
Post by: tonyk on September 10, 2014, 03:46:52 am
Known issue.
Did you read the 0.4.13 thread?

https://bitsharestalk.org/index.php?topic=8634.msg112415;topicseen#msg112415

I've read and posted in the thread but no one responded about the issue so I thought the Technical Support thread would give it some visibility and leave the other thread for delegate correspondence.

No toast is working on it. Should be fixed soon. (by morning??? US time)
Everybody is having this issue btw.
Title: Re: 0.4.13 Open orders not displaying
Post by: yellowecho on September 10, 2014, 03:48:07 am
No toast is working on it. Should be fixed soon. (by morning??? US time)
Everybody is having this issue btw.

Cool, thanks!  I'll leave this post open for now so people can see it.
Title: Re: 0.4.13 Open orders not displaying
Post by: hashbit on September 10, 2014, 05:30:00 am
I have a missing order as well.  I placed a short order for 300 btsx at 26.504 yesterday with version 0.4.12.  I checked today and it should have been filled but wasn't.  I could still cancel it at this point.  I then upgraded to 0.4.13 and it disappeared from my list of open orders.  So my short didn't get filled with v. 0.4.12 and now it's disappeared from the list in 0.4.13. :(
Title: Re: 0.4.13 Open orders not displaying
Post by: onceuponatime on September 10, 2014, 06:58:40 am
I have a missing order as well.  I placed a short order for 300 btsx at 26.504 yesterday with version 0.4.12.  I checked today and it should have been filled but wasn't.  I could still cancel it at this point.  I then upgraded to 0.4.13 and it disappeared from my list of open orders.  So my short didn't get filled with v. 0.4.12 and now it's disappeared from the list in 0.4.13. :(


 Re: BTSX 0.4.13-RC1 was just posted by DAC Sun
« Reply #52 on: Today at 12:40:30 AM »

    Quote

Quote from: tonyk on Today at 12:29:43 AM

    Updated to 0.4.13-RC1  on  win 7/32 bit.

    The GUI lost (not showing) my open orders!!!!! Newly placed - after upgrading!

    ask and short order in market bitBTC!

Toast:
I can fix this tonight and dacsun can test out new gui hotfix push feature when they wake up
Title: Re: 0.4.13 Open orders not displaying
Post by: DACSunlimited on September 10, 2014, 07:16:51 am
If this is an issue on web wallet GUI, we can release a hotfix which do not need upgrade but only restart your wallet, or using "File" Check for Updates.
Title: Re: 0.4.13 Open orders not displaying
Post by: jernau on September 10, 2014, 07:27:52 am
Just to confirm that I have this problem too.
Title: Re: 0.4.13 Open orders not displaying
Post by: cambie24 on September 10, 2014, 04:59:57 pm
Update worked to show open orders, but will not let me cancel open order, just stays at cancelling? anyone else having this issue?
Title: Re: 0.4.13 Open orders not displaying
Post by: Method-X on September 10, 2014, 06:37:18 pm
Same on my end.
Title: Re: 0.4.13 Open orders not displaying
Post by: bytemaster on September 10, 2014, 06:43:41 pm
File -> Check for Updates 

Fix for canceling orders should be there.
Title: Re: 0.4.13 Open orders not displaying
Post by: cambie24 on September 10, 2014, 07:38:24 pm
update fixed cancelling open orders :)
Title: Re: 0.4.13 Open orders not displaying
Post by: yellowecho on September 10, 2014, 11:12:18 pm
File -> Check for Updates 

Fix for canceling orders should be there.

Newest update fixes it.  I've updated the thread subject.
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: hashbit on September 11, 2014, 02:12:27 am
File -> Check for Updates 

"no new updates are available"

I still can't see my short order in the list.
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: tonyk on September 11, 2014, 02:28:13 am
File -> Check for Updates 

"no new updates are available"

I still can't see my short order in the list.
download v 0.4.13
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: hashbit on September 11, 2014, 02:30:42 am
File -> Check for Updates 

"no new updates are available"

I still can't see my short order in the list.
download v 0.4.13

I did and my short order doesn't appear and no updates are available.
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: tonyk on September 11, 2014, 02:37:22 am
File -> Check for Updates 

"no new updates are available"

I still can't see my short order in the list.
download v 0.4.13

I did and my short order doesn't appear and no updates are available.
Try in the console wallet_market_order_list USD BTSX  //that is for bitUSD orders.

If not there:
rescan &  recover accounts (more detailed instuctions should be available in this sub-forum (Technical Support)
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: hashbit on September 11, 2014, 02:45:57 am
File -> Check for Updates 

"no new updates are available"

I still can't see my short order in the list.
download v 0.4.13

I did and my short order doesn't appear and no updates are available.
Try in the console wallet_market_order_list USD BTSX  //that is for bitUSD orders.

If not there:
rescan &  recover accounts (more detailed instuctions should be available in this sub-forum (Technical Support)

When I entered the command the order appears:

Code: [Select]
>> wallet_market_order_list USD BTSX

TYPE        QUANTITY            PRICE                         BALANCE             COST                COLLATERAL          ID                                 
================================================================================================================================
short_order 7,951.20000 BTSX    0.03773015393902806 USD / BTSX7,951.20000 BTSX    299.9999 USD        N/A                 76d75398bf152c512e01d876b3d9fd0539cf321d

It doesn't show up in the GUI.  How can I cancel it?  I though it should have been matched.
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: tonyk on September 11, 2014, 02:48:36 am

wallet_market_cancel_order <order_id>       

in your case

wallet_market_cancel_order "76d75398bf152c512e01d876b3d9fd0539cf321d"
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: hashbit on September 11, 2014, 03:01:53 am

wallet_market_cancel_order <order_id>       

in your case

wallet_market_cancel_order "76d75398bf152c512e01d876b3d9fd0539cf321d"

Thanks.  That worked.  I was refunded.  Can I be confident of placing orders that don't disappear in the gui in this new version?
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: tonyk on September 11, 2014, 03:06:37 am

wallet_market_cancel_order <order_id>       

in your case

wallet_market_cancel_order "76d75398bf152c512e01d876b3d9fd0539cf321d"

Thanks.  That worked.  I was refunded.  Can I be confident of placing orders that don't disappear in the gui in this new version?

I do not know. I installed it like 15 min ago...

BTW are you really on v.04.14, not 13?
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: hashbit on September 11, 2014, 06:43:32 am
Well, I put in another short order but it still doesn't appear in my list of orders in the gui but appears in the console.

I guess this will be fixed soon?
Title: Re: [RESOLVED] 0.4.13 Open orders not displaying
Post by: xeroc on September 11, 2014, 09:03:59 am
I guess this will be fixed soon?
already implemented .. not yet released though .. ETA: less than 24h ;-)