1
Technical Support / USD Collateral holder - "Not your account"
« on: March 12, 2016, 09:18:05 pm »
Here's the issue I'm facing:
I own two accounts, basically mine and a USD collateral holder that was rolled over because I had open shorts on the DEX when Bitshares transitioned from BTS1 to BTS2.0.
To be safe I added a safe collateral ratio during the bear market, to make sure that I wouldn't get margin called. The problem is right now that I adjusted my collateral in the USD collateral account, I cannot send those BTS to my main account as it says in the transfer tab that it is not my account. I'm not quite sure why?
Is there something I have to do? I can update my collateral in the collateral holder account, but I can't transfer BTS from that account.
thanks!
I own two accounts, basically mine and a USD collateral holder that was rolled over because I had open shorts on the DEX when Bitshares transitioned from BTS1 to BTS2.0.
To be safe I added a safe collateral ratio during the bear market, to make sure that I wouldn't get margin called. The problem is right now that I adjusted my collateral in the USD collateral account, I cannot send those BTS to my main account as it says in the transfer tab that it is not my account. I'm not quite sure why?
Is there something I have to do? I can update my collateral in the collateral holder account, but I can't transfer BTS from that account.
thanks!