Update: I rescanned the blockchain and the right balance appeared.

Quote from: puppies on August 18, 2015, 10:07:24 PM

Quote from: ESB on August 18, 2015, 08:05:30 PM
This is what I get:
>> wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086

{
  "from": "btercom",
  "to": "esb",
  "amount": {
    "amount": 2474900000,
    "asset_id": 0
  },
  "memo": "from bter"
}

that should be good news.  I was worried that bter had sent them to the wrong account.

maybe try a

Code Select Expand


wallet_account_list_public_keys esb
and look for an entry that contains
"native_address": "BTSFDVKsKwcKV8nugJa1igpUZqDfbgyuAmKP"
The line above that will be your public key.
then try a

Code Select Expand


wallet_dump_private_key BTSthekeythatyougotinthestepabove
Don't post the results of course, but just let me know if anything shows up.  your private key should start with a 5

Ok, I've done that and I did get the private key to show up. Now what do I do?  Thanks

This is what I get:
>> wallet_verify_titan_deposit cf9cae13f51d5931a3acac647d5a4cf5cd8b2086

{
  "from": "btercom",
  "to": "esb",
  "amount": {
    "amount": 2474900000,
    "asset_id": 0
  },
  "memo": "from bter"
}

I tried rescanning. That didn't work. I've gone back to Bter to tell them I haven't received anything yet.  Can anyone explain why I might not have the bts in my account?

Here is the reply from Bter:

Aug 14, 09:34
Dear Sir,
http://www.bitsharesblocks.com/blocks/block?id=3299618
According to the block explorer, the transaction was sent successfully.
If you still fail to receive it, you may check if the receiving wallet syncs well.
Best
BTER.COM

My account name is "esb". How do I check what account number that is?  I think maybe they sent it to the wrong address.

Thanks for the replies. I've contacted Bter and they are currently looking into it.  I'll keep everyone posted.  Thanks.

I just tried to transfer 25k bts from bter yesterday but nothing has shown yet in my account. What should be the next step I take.  Thanks

BTS: esb

Thank you!

I need to register my account: BTSX6WqifXKRAyPe5VcSxLV6rg9rsFWHewUYgDSCi3gLTXAiti1Zij
Thank you  :)