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1
Technical Support / Re: OPENLEDGER WALLET MISSING.....AGAIN???!!!!
« on: July 12, 2017, 04:27:08 am »
HELLLPPPP...it happen again..my openledger wallet missing again since the new interface of IO..
since 10th July, when I click to my Openledger page..it did not load my account..
Had tried to restore..showed successfully but unable to go to my dashboard or also do no show I'm in my  account....
History list also unable to load.

Please please somebody help....
FYI I'm not a technie person..please explain "slowly"and step by step for your reply help.

Thank!!!   :-[ :-X :-\ :'( ::)

2
Technical Support / Re: OPENLEDGER WALLET MISSING
« on: April 15, 2017, 02:50:02 pm »
Hi Nmywn,

I followed your advised, but the same thing happened.
Back up bin file 'Successfully Restored (DEFAULT) wallet)', I then clicked Dashboard but it still return to Create Account features.

I tested restored using my "Z" account (dummy) , 'Successfully restored (Default) wallet'
 and able to go to the wallet Dashboard features - (Z wallet asset account )
 
Either if the bin file or password have problem, definitely the system
will prompt something 'incorrect or failed'.

By the way it is from CCDEK icoo BlockPay that brought me to create open ledger
wallet.I cant remember much details about it anymore. Not sure whether
 the problem restoring lies here.


PS: Anyone ever face this similar issue before?? Is it solved?
        If yes, please help to advise too.





3
Technical Support / Re: OPENLEDGER WALLET MISSING
« on: April 14, 2017, 04:29:54 pm »
Hi nmywn,

Im using Openledger webpage.

Actually i did try to create a new 'dummy' account( lets call it Z ) and simulate the same actions i did by deleting my  browser history. And try to restore from backup bin file. It works fine for Z account. And i did simulated 2 3 times on Z account and successfully restored my wallet each time.

Only my 1st account im unable go to ghe wallet features, eventhough it prompted restored successful. When i click thd Dashboard option...it goes back to Create Account....
I'm lost!!! What to do?????



 

4
Technical Support / Re: OPENLEDGER WALLET MISSING
« on: April 14, 2017, 03:39:03 pm »
Hi Xeroc,
Thks for the reply but I am not a Techie person.
I not understand from your explanation.

I follow the instruction for importing ghe back up bin file, promptec successfull but still I cannot view my wallet.

5
Technical Support / OPENLEDGER WALLET MISSING
« on: April 14, 2017, 02:44:39 pm »
Hi All,

Anyone please help me.  :-[

I deleted my chrome browsing history and later I found out I cannot enter my openledger wallet.

I restored using backup bin file and it prompts successful but still never see my wallet features.

I did tried restoring few times but still unable to see my wallet features.


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