Is anybody out there?

I've been trying to figure out how to open an account, and buy some Bitshares, for _4 days_! I've downloaded the program from Bitshares, gone to the Deposit/Withdraw link, and filled out what I can.

When I see this:
Please send your ATM to the address below
0x0eace1040c7c909d5070e30021cf5d2c037145d4

I have no idea how to proceed. How do I send money or approve the transfer of my funds into my account so I can make the Bitshares purchase? I can't believe it's this tough and this confusing to simply open an account....

FWIW I also tried (twice) to open an account through https://openledger.io/welcome That was even more confusing and they seemed rather unresponsive!

FYI should it be helpful, my current Bitshare account name is
markbitshare1216

Hi BitSharesTalk:

I've been trying to figure out how to open an account, and buy some Bitshares, for _3 days_! I've downloaded the program, gone to the Deposit/Withdraw link, and filled out what I can.

When I see this:
Please send your ATM to the address below
0x0eace1040c7c909d5070e30021cf5d2c037145d4

I have no idea how to proceed. How do I send money or approve the transfer of my funds into my account so I can make the Bitshares purchase? I can't believe it's this tough and this confusing to simply open an account....

FWIW I also tried (twice) to open an account through https://openledger.io/welcome That was even more confusing and they seemed rather unresponsive.

FYI should it be helpful, my current Bitshare account name is:
markbitshare1216
but I don't think that account is actually opened as yet.

At this point, I'm frustrated enough that I'd probably be willing to talk to some live human being, preferably on a phone call, who can walk me through the process.

Mark Panattoni
[email protected]
(949) 254 4623