Hello,
same problem here. Since they have the new website I cannot access my account anymore. Same message
"incorrect password".
This is clearly a technical issue with the password function and is not tolerable.
I am willing to pay a 30% recovery fee if it is my fault but not for a technical glitch of the provider.
As far as I understand the comments on this website some more customers have the same problem.
Any suggestions how we could solve this problem together ?