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Messages - deadvvv

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Good afternoon, I want to ask for help, I made a withdrawal of funds but it did not arrive, I will attach all the screenshots, help me return the assets. I will also add that I am not an English speaker, so I use a translator.
More details: I made a withdrawal of BTS token from the Mexc exchange. Transaction hash
259b1397a2443404d38bb8d57ee9382ba759fae7                https://blocksights.info/#/txs/259b1397a2443404d38bb8d57ee9382ba759fae7
It has a successful status, but the funds have not been received. A dispute was also opened to restore funds through the exchange, but support did not help(
Will someone help me recover the funds?dstudencov6@gmail.com
https://ibb.co/svY8krcj
https://ibb.co/tTbLWt1q
https://ibb.co/zHF9Brpy
https://ibb.co/xq4Dz0cr
https://ibb.co/MDdxf8vQ
https://ibb.co/HDrtwmD1
https://ibb.co/1YC8X49d
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