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Messages - jnporter099

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Technical Support / client/wallet seems corrupted..need recovery help
« on: March 19, 2015, 11:53:07 am »
Hello. I need help. My computer crashed (power failure, I think) and now my Bitshares client and wallet software is locked. It will not accept the correct password and open. I am, without doubt, using the correct password, which worked fine less than 24 hours ago. I wrote down the password when I installed the client software, 0.6.1, I believe.  I also made a wallet backup, a .json file, at the time of installation.

So could someone kindly walk me through the recovery process? Do I assume that the client has become corrupted and un-install the client and then re-install and import the wallet backup? Is this the recovery procedure, or do I need to do something else? As I said, I'm definitely using the correct password...its just no longer accepting it.

 I have a significant amount of Bitshares that I recently got back from Bter Exchange, now they are in limbo again....Please advise. Thanks very much for any help.

2
My test withdrawal of 500 BTS is hanging at "processing" for 6-7 hours now...anybody had any withdrawals of BTS go through?

3
If Bter thinks they can retain the majority of their customer base, they are full-on delusional. Would anyone here who has lost more than a couple of Bitcoins ever trade on Bter again, having just their word that they "fixed" the security holes in their platform?

4
Not good news...they may be trying to come up with a plan to go out legally without refunding any altcoins. They know they are doomed if they allow every user to withdraw all funds on Bter. I wouldn't hold your breath waiting for them to release the altcoins. By the way, how do you withdraw the snapshot stuff?

OK, I read about PLAY....now is there a wallet mechanism to withdraw my PLAY shares from Bter if or when this becomes possible? I have a functioning BTS wallet. Will that wallet allow for PLAY? Thanks.

5
Hello. I had a good bit of BTS on Bter. They gave out bonuses of some BTS "assets..??" called "Play" and something else in the November-December timeframe. How do I withdraw and save these things? I really don't know anything about them. I have the BTS wllet installed and working on a computer to withdraw my BTS if/when that becomes possible but don't know if these other "shares" are worth anything. Advice? Thanks.

6
Technical Support / Need help to get my BTS from Bter
« on: February 17, 2015, 03:28:44 am »
Hello. I have been trading BTS on Bter for a while now without ever using a personal wallet on my computer. So if or when Bter ever comes back up after the 7120 BTC hack, I hope to get my BTS off of Bter and stored on my computer. So I downloaded the software ( Windows ) but it keeps crashing while trying to sync the blockchain. What to do? It got to 131 days ago last time I started it and then hung. And this wallet is so different than any other crpto wallet I have used! For instance, is there a tutorial on transferring funds from an exchange to my personal wallet? I can't even find where to get addresses to receive and send funds from my wallet. Somebody please help me get this going before I have to transfer my sizeable amount of BTS from Bter.com, if they ever come back online. Thanks very much for reading and/or suggestions.

jnporter099

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