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Technical Support / Re: Forgot password
« on: May 28, 2017, 02:02:50 pm »
I see my original username for bitshares is no longer registered. Does that mean I lost everything?
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Technical Support / Re: Forgot password
« on: May 28, 2017, 01:41:19 pm »
@nmywn when I try to import my private key. All is says is key found. Not sure if I did the right steps.
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Technical Support / Re: Forgot password
« on: May 28, 2017, 11:54:57 am »Create new wallet in settings (it will be empty), make it active and import key (WiF).
For pre-2.0 key you'll need account first (empty wallet would not work afaik).
How do I make it active?
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Technical Support / Re: Forgot password
« on: May 28, 2017, 11:43:44 am »
Here's the Update:
I created a wallet model. I attempted to restore my old wallet with the json file but I got this error message. "please use a BTS 1.0 wallet_export_keys file instead" I'm not sure what to make of this. So I decided to use the private key. I submitted my key and all that happened was a message appearing saying "Found Key".
My balance still says 0. Not entirely sure if I did everything right.
I created a wallet model. I attempted to restore my old wallet with the json file but I got this error message. "please use a BTS 1.0 wallet_export_keys file instead" I'm not sure what to make of this. So I decided to use the private key. I submitted my key and all that happened was a message appearing saying "Found Key".
My balance still says 0. Not entirely sure if I did everything right.
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Technical Support / Re: Forgot password
« on: May 25, 2017, 10:26:14 pm »
I create a new account model or new wallet model?
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Technical Support / Re: Forgot password
« on: May 25, 2017, 08:43:29 pm »
Strange...I can sign into my Bitshares 2.0. Export my wallet and everything but the same password I use for the software does not work when I tried on browser client. Am I missing something here?
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Technical Support / Re: Forgot password
« on: May 25, 2017, 08:40:20 pm »
Is there a way to change your password from the installed software of Bitshares?
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Technical Support / Re: Forgot password
« on: May 25, 2017, 08:25:03 pm »
Ok I was able to export my wallet and receive a json file. Do I go to https://bitshares.openledger.info to import my wallet or do I go to a different website?
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Technical Support / Re: Forgot password
« on: May 25, 2017, 08:11:52 pm »
WIll signing into the web client help bring my account up to speed or is it safer to do it on the installed version?
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Technical Support / Re: Forgot password
« on: May 25, 2017, 08:05:49 pm »
Update: when I put my mouse on the "severe network problems" it says this:
Delegate participation rate is below 60% please consider to postpone all transfers until the rate is back to 100%.
I'm somewhat familiar with what a Delegate is. But overall I don't know what this means.
Delegate participation rate is below 60% please consider to postpone all transfers until the rate is back to 100%.
I'm somewhat familiar with what a Delegate is. But overall I don't know what this means.
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Technical Support / Re: Forgot password
« on: May 25, 2017, 08:01:08 pm »
I have a client installed on my computer. When I right click internet connection icon on the bottom right of the client. It gives me an option to click reload. Do I click that in order for me to resync with the blockchain?
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Technical Support / Re: Forgot password
« on: May 25, 2017, 07:55:56 pm »
I think I have good news. I entered a password into my btshares 2.0 client. The program appeared to have started up but it was blank mentioning no account information. After I did that, I clicked the blue button add account. I inserted m I inserted my username? I do recognize the picture image that goes along with my username. But my client is saying it is not connected to the internet. I know am I connected to the internet since I'm writing this post but I'm not sure what to do next. I'm happy I made it this far ^_^
To answer your question I got my private before Bitshares 2.0 was launched.
To answer your question I got my private before Bitshares 2.0 was launched.
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Technical Support / Re: Forgot password
« on: May 25, 2017, 07:39:59 pm »
I'm using the bitshares 2.0 program. Do I do a restore wallet?
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Technical Support / Forgot password
« on: May 25, 2017, 03:20:21 pm »
I can't remember the password to my wallet. I have the private key and the json file. I see a lot of people saying something about a .bin file. I recall making one when migrating from Bitsion 1.0 to 2.0. I hope there is a way to recover my wallet. If not, just say so and I'll let it go. I'm willing to pay BTS for assistance. I first got started in BTS 5 years ago.
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