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Messages - bacchist

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1
Technical Support / Re: Can't Log In - Invalid Password?
« on: August 10, 2016, 07:13:05 pm »
The most likely reason is that he deleted his old wallet and created a new one with a different password. @bacchist can you try importing your backup to Openledger using Chrome?

Just to clarify, I only made a new wallet backup and password after I was able to log in through the desktop client. I had not previously made any changes.

Oddly enough, importing and unlocking my wallet works in chrome, but still won't work in Firefox.

2
Technical Support / Re: Can't Log In - Invalid Password?
« on: August 08, 2016, 04:59:57 pm »
I'm using Firefox.

I'm quite relieved that I was able to use the desktop client to accomplish what I wanted to do. I will use that in the future if the website won't work for me... But it is very strange... and it was alarming, to say the least!

3
Technical Support / Re: Can't Log In - Invalid Password?
« on: August 08, 2016, 04:06:06 pm »
So I downloaded the Linux client, and I was able to log in using my password and recover the wallet with the .bin.

I created a brain key, changed my password and downloaded the new .bin.

I can not log unlock the web wallet using my new password, though I am having no problem using the desktop client.

4
Technical Support / Re: Can't Log In - Invalid Password?
« on: August 08, 2016, 03:36:07 pm »
Would be easy to change password if you have brainkey. Problem is: you'll not see brainkey without entering correct password.
Do you have brainkey writed down somewhere?

To import from bin file you must enter correct password - bin file is already encrypted.
When importing from brainkey you can enter new one.

Check capslock.
I did not create a brain key at any point.

Caps lock would not be the issue, because I have my password saved in a password manager. I copy it from there and paste it in the password field.

5
Technical Support / Re: Can't Log In - Invalid Password?
« on: August 08, 2016, 03:27:09 pm »
Hi, yes it is me. :)

My account name is brxstr on here, though.

Not actually my first experience with bitshares, as I've been using it for a couple weeks now. I have made a few deposits and trades, and things have been working fine up to this point.

I'm using the webwallet at https://bitshares.openledger.info/ and I'm running Linux.

6
Technical Support / Can't Log In - Invalid Password?
« on: August 08, 2016, 02:52:07 pm »
I purchased some BTS this morning and transferred them to my account. I attempted to make a trade, and when prompted to log in I was unable to do so. It gave me an error saying invalid password. I tried this several times, because I am 100% certain that I did not change my password and I'm using the correct password.

I also tried to recover my account using the .bin that I saved, and I am getting an error saying it is an invalid format.

Any help would be appreciated. Thanks.

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