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Technical Support / Password not working
« on: May 17, 2017, 04:15:07 pm »
Hi,
i don't understand, i've created an account on the 23/02/2016
i used to go on this url to see my account : https://bitshares.openledger.info/#/account/i-i/overview/
since this time i don't have my previous computer.
the only thing i have is my password.(and was a really strong one)
but can't connect to my account anymore.
Didn't do any backup before.
When i go on this url : https://openledger.io i can open the page, but it say incorrect password.
and when i go on this url : https://bitshares.openledger.info/#/account/i-i/overview/ there is some kind of fail to sync with the api.
Don't know what to do to connect to my account. did i lost all my coin ?
When i see this thread, it look's like you need a backup file : https://bitsharestalk.org/index.php/topic,24036.0.html
but when we look at the connection page, it say that you can acces your account with login;
So i don't really understand.
thank you.
i don't understand, i've created an account on the 23/02/2016
i used to go on this url to see my account : https://bitshares.openledger.info/#/account/i-i/overview/
since this time i don't have my previous computer.
the only thing i have is my password.(and was a really strong one)
but can't connect to my account anymore.
Didn't do any backup before.
When i go on this url : https://openledger.io i can open the page, but it say incorrect password.
and when i go on this url : https://bitshares.openledger.info/#/account/i-i/overview/ there is some kind of fail to sync with the api.
Don't know what to do to connect to my account. did i lost all my coin ?
When i see this thread, it look's like you need a backup file : https://bitsharestalk.org/index.php/topic,24036.0.html
but when we look at the connection page, it say that you can acces your account with login;
So i don't really understand.
thank you.