Please help,

I've done all the suggestion, and still my account shows an "unknown" transaction with about 868 BTS lost. any more suggestions?

BID-319781a0 UNKNOWN

867.78799 BTS
0.5 BTS   November 7, 2014 at 6:21:30 AM EST

Hello Support,

On Nov 7th I traded BTSX for Bitgold, but i do not see the transaction in my wallet, nor i can trade inside Bitgold exchange. Please help.

Transaction #b3463c4a

Block #946530 , Transaction #0 , Next #0
TimeStamp: 11/07/2014 6:21 AM

Deposits
867.78799 BTS
Withdraws
868.28799 BTS
Fee
0.5 BTS

Yeah, i tried it again, no luck below is the output.

>> wallet_recover_transaction b3463c4a

10 assert_exception: Assert Exception
has_deposit:
    {}
    bitshares  wallet.cpp:2195 recover_transaction

    {}
    bitshares  wallet.cpp:2254 recover_transaction

    {}
    bitshares  common_api_client.cpp:2003 wallet_recover_transaction

    {"command":"wallet_recover_transaction"}
    bitshares  cli.cpp:556 execute_command

>> rescan

OK
>> get_info

{
  "blockchain_head_block_num": 1189084,
  "blockchain_head_block_age": "3 seconds old",
  "blockchain_head_block_timestamp": "2014-12-05T15:32:20",
  "blockchain_average_delegate_participation": "100.00 %",
  "blockchain_confirmation_requirement": 1,
  "blockchain_share_supply": "2,498,178,944.40998 BTS",
  "blockchain_blocks_left_in_round": 90,
  "blockchain_next_round_time": "at least 15 minutes in the future",
  "blockchain_next_round_timestamp": "2014-12-05T15:47:20",
  "blockchain_random_seed": "101899b87673c5e18600bf14ca8f84183f7d585e",
  "client_data_dir": "/Users/joseuribe/Library/Application Support/BitShares",
  "client_version": "v0.4.24",
  "network_num_connections": 8,
  "network_num_connections_max": 200,
  "network_chain_downloader_running": false,
  "network_chain_downloader_blocks_remaining": null,
  "ntp_time": "2014-12-05T15:32:23",
  "ntp_time_error": 0.0054539999999999996,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-12-17T03:48:47",
  "wallet_last_scanned_block_timestamp": "2014-12-05T15:32:20",
  "wallet_scan_progress": "100.00 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}
>> wallet_regenerate_keys joseluisuribe 1000

2999

ok, will check it out.

@biophil, how do i get a cool robot like yours?

Hello, Need help, not sure to turn to.

On Nov 7th I traded BTSX for Bitgold, but i do not see the funds in my wallet, nor i can trade inside Bitgold exchange. Please help.

Transaction #b3463c4a

Block #946530 , Transaction #0 , Next #0
TimeStamp: 11/07/2014 6:21 AM

Deposits
867.78799 BTS
Withdraws
868.28799 BTS
Fee
0.5 BTS

btsx: joseluisuribe

Thank you.