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Messages - lib

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211
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 19, 2013, 12:20:38 pm »
Hey guys, just back from work and sorry not to be able to answer quickly.
Since there are more and more complaints here, I talked with the custom service of BTC38.com and ask them whether they have any English service right now.

They give me the English Service QQ ID.  46514171

If you don't familiar with the QQ. You can download it here(http://www.imqq.com/).
It's the biggest instance messenger software used in China and developed by Tencent.

212
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 19, 2013, 12:11:34 pm »
Quote from: xhor on November 19, 2013, 07:13:27 am
Quote from: lib on November 19, 2013, 12:19:45 am
Got it！Thanks~ Congratulations on the huge value rising of BTC  :)
I should have change my PTS to BTC too. But it's late :'(

I'm not worrying much about that, I'm expecting a big crash of BTC back to 400-500$; so sold some for CNY (at the crazy price of 6800 CNY, or about $1100) :)

I see there still no confirm now :) I called to ask them for the situation and they suggest to wait for a while since there are lot of transactions in the past 24 hours maybe the Bitcoin traffic is too busy.

213
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 19, 2013, 12:19:45 am »
Quote from: xhor on November 18, 2013, 11:17:50 pm
Quote from: lib on November 18, 2013, 01:57:22 pm
Quote from: xhor on November 18, 2013, 01:34:38 pm
Quote from: lib on November 18, 2013, 12:34:14 pm
Another call was made. Plz check your BTC account now.
Since 1BTC is about $600, that's a lot of money. ;D

Thanks a lot!!!
I'm seeing it arriving in the blockchain, so it's fixed  8)
Thanks again for your helpfullness, I've tipped for the community website, and would tip you too if you were willing  8)

Thank you very much. Really appreciate it. I built my tip PTS address 8)

   PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

Tipped  8)
And now, since they sent without transaction fee, I'm waiting...
https://blockchain.info/fr/tx/6af62cc6579f5f9e584efa716f35dd2648c5bfea6d156c60efaf56a6b719538a
 :o 8)

Got it！Thanks~ Congratulations on the huge value rising of BTC  :)
I should have change my PTS to BTC too. But it's late :'(

214
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 18, 2013, 01:57:22 pm »
Quote from: xhor on November 18, 2013, 01:34:38 pm
Quote from: lib on November 18, 2013, 12:34:14 pm
Another call was made. Plz check your BTC account now.
Since 1BTC is about $600, that's a lot of money. ;D

Thanks a lot!!!
I'm seeing it arriving in the blockchain, so it's fixed  8)
Thanks again for your helpfullness, I've tipped for the community website, and would tip you too if you were willing  8)

Thank you very much. Really appreciate it. I built my tip PTS address 8)

   PakhuBkqTu4oTHJ4ZffvzVwCGCMfuqazgm

215
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 18, 2013, 12:34:14 pm »
Another call was made. Plz check your BTC account now.
Since 1BTC is about $600, that's a lot of money. ;D

216
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 17, 2013, 10:34:24 am »
Quote from: xhor on November 17, 2013, 08:17:37 am
Quote from: lib on November 17, 2013, 03:16:41 am
Sure. I've made the phone call and they said they would solve it for you but it may need some time since they were flooded with complaints at the moment.

Thanks a lot! Now let's hope this will corrected...  8)
If you were to expose some of your addresses, I would tip you a bit!

Welcome. Have you got your BTC back and PTS credited yet?
If you like, you can tip any mount here(http://bitsharestalk.org/index.php?topic=727.0). That is help to build ProtoShares Website Community. Thanks  ;D

217
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 17, 2013, 03:16:41 am »
Quote from: xhor on November 16, 2013, 07:09:40 pm
Hello lib,

I'd be very happy if you could help me as well!
I had a outgoing ~1.5 BTC transaction at around 9am (16 nov 16h beijing time) that never actually happened (even though the website claimed so); and an incoming ~20 PTS transaction at around 10am (16 nov 17h beijing time) that wasn't credited.
My btc38 ID is 3955.

Thanks a lot!

Xhor

Sure. I've made the phone call and they said they would solve it for you but it may need some time since they were flooded with complaints at the moment.

218
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 16, 2013, 07:31:07 am »
Quote from: Terens on November 16, 2013, 07:04:48 am
Having problem again.
42009   btc提款订单   0.030846   2013-11-16 14:25:05   已到账   0.030538
Anyone else having problems withdrawing from the site or am I only one unlucky.

Aha, bad luck. Need anther call?

219
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 16, 2013, 06:15:57 am »
Quote from: Terens on November 16, 2013, 06:11:20 am
I have received BTC.
Thank for your help lib. Really appreciate it.
Post your BTC address for reward.

Thanks. Just help.
But if you like, you can send the reward to someone who may need it. :D

220
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 16, 2013, 06:04:18 am »
Quote from: Terens on November 16, 2013, 05:06:13 am
Hi I used btc38.com to sell some PTS yesterday and withdraw BTC before it went down but BTC never arrived.
Now I need someone to contact customer service on the site as I dont understand chinese to see why BTC did not arrive.
My nickname on site is qqptsqq
You will be rewarded for helping.
This is the transaction that did not arrive.
40717   btc提款订单   0.274107   2013-11-15 14:09:53   已到账   0.271366

Done. They check the status and said would send you the BTC ASAP. And ask me to say sorry for the mistake of the website.
I guess you can receive your BTC in few minutes :)

221
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 16, 2013, 05:58:36 am »
Quote from: Terens on November 16, 2013, 05:54:22 am
Sent you ID number through PM.

Got it. Wait for a while.

ps: btc38.com is up now and the speed is a little better then before ;D

222
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 16, 2013, 05:49:42 am »
Quote from: Terens on November 16, 2013, 05:06:13 am
Hi I used btc38.com to sell some PTS yesterday and withdraw BTC before it went down but BTC never arrived.
Now I need someone to contact customer service on the site as I dont understand chinese to see why BTC did not arrive.
My nickname on site is qqptsqq
You will be rewarded for helping.
This is the transaction that did not arrive.
40717   btc提款订单   0.274107   2013-11-15 14:09:53   已到账   0.271366

Hi Terens, they said the ID number is also needed for they to check the status.
I am sure you can find your ID number in the top right corner near your website name. Can you give me that please? maybe in the PM.

223
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 16, 2013, 05:33:08 am »
Quote from: Terens on November 16, 2013, 05:25:31 am
here is screenshoot from btc38 site http://i.imgur.com/lFi4NP9.png
and link to my address
https://blockchain.info/address/15qFBVB2gjMfqefuQsob15U82iYjghVqoe

That would be great lib. You will be rewarded.

From the screen shot, there were two withdraws. Serial number 40683 and 40717.

You mean you already received the BTC of 40683 and the 40717 didn't? Just in case the customer service ask me about this.

224
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 16, 2013, 05:22:36 am »
OK. If you need, I can make a phone call to the customer service for you and check whether there was something wrong.

225
General Discussion / Re: Problem with http://www.btc38.com/
« on: November 16, 2013, 05:14:31 am »
Quote from: Terens on November 16, 2013, 05:06:13 am
Hi I used btc38.com to sell some PTS yesterday and withdraw BTC before it went down but BTC never arrived.
Now I need someone to contact customer service on the site as I dont understand chinese to see why BTC did not arrive.
My nickname on site is qqptsqq
You will be rewarded for helping.
This is the transaction that did not arrive.
40717   btc提款订单   0.274107   2013-11-15 14:09:53   已到账   0.271366


“已到账” — This means the btc38.com has already sent your the btc.

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