Thanks. I tried this and am still getting the "error occurred when trying to start message" even after uninstalling the 64-bit version and installing the 32-bit version instead.

When I uninstall, I delete the roaming\bitshares x folder and then go to programs/uninstall to uninstall bitshares-x. But I suspect this doesn't completely uninstall it, because when I re-install, it remembers that I want to run in xp compatibility mode.  Is there a way to completely flush bitshares x out of my system so I can do a completely fresh re-install?

I have now uninstalled the previous versions and installed the 64 bit Windows version 4.15, but am still getting a Not Connected message in the bottom right corner of the screen. Here are the results of get_info:


Please let me know if you have any ideas on how I can get connected.  Thanks.

>> get_info

{
  "blockchain_head_block_num": 0,
  "blockchain_head_block_age": null,
  "blockchain_head_block_timestamp": null,
  "blockchain_average_delegate_participation": "0.00 %",
  "blockchain_confirmation_requirement": 202,
  "blockchain_accumulated_fees": "0.00000 BTSX",
  "blockchain_delegate_pay_rate": "0.00000 BTSX",
  "blockchain_share_supply": "1,999,999,999.81923 BTSX",
  "blockchain_blocks_left_in_round": 101,
  "blockchain_next_round_time": null,
  "blockchain_next_round_timestamp": null,
  "blockchain_random_seed": "0000000000000000000000000000000000000000",
  "client_data_dir": "C:/Users/Greg/AppData/Roaming/BITSHA~2",
  "client_version": "v0.4.15-a",
  "network_num_connections": 0,
  "network_num_connections_max": 200,
  "ntp_time": "2014-09-16T23:40:07",
  "ntp_time_error": 0.45647599999999999,
  "wallet_open": true,
  "wallet_unlocked": true,
  "wallet_unlocked_until": "12 days in the future",
  "wallet_unlocked_until_timestamp": "2014-09-28T13:24:53",
  "wallet_last_scanned_block_timestamp": null,
  "wallet_scan_progress": "0.00 %",
  "wallet_block_production_enabled": false,
  "wallet_next_block_production_time": null,
  "wallet_next_block_production_timestamp": null
}

Thanks. But now when I try to start the program a little window pops up that says "An error occurred while trying to start". My only option is to press ok and  then the window disappears and nothing happens. Have you seen that message before?

I'm thinking I will need to re-install again.

I have upgraded to version 4.8 but an still getting a similar problem. It still says "Not Connected" on the bottom right corner of the screen, and the error message says: RPC Server Error: In block_chaiin_list_assets: Assert Exception (10).
If I type getinfo iin the console it says:

10 assert_exception: Assert Exception
is_open(): Database is not open!

Please let me know if you have any suggestions.

Please help me to register my account. My key is:
BTSX83swnwmuEGzonK89v73VtWqgXVm3abMgSDat6p7nq28YNAb7UU

right click the short cut, go to properties, click compatibility tab, then make it backwards compatible with windows xp service pack 3.

Thanks. I tried that, but I get the same result.
1) I uninstalled and deleted the appdata folder for Bitshares-x.
2) I reinstalled and when it says launch, I said no and instead went to properties for the icon and changed the compatibility mode.
3) I started the software using the icon and entered the same password twice and pressed create wallet
4)  A few large dots flash on and off quickly (less than a second) and I wait. Nothing happens.
5) I quit by using the menu option from the file menu.
6) I re-start the program using the icon
7) It asks for my password to open the wallet. I enter the password - it says "Wrong Password"

I have downloaded and installed version 4.7 of the bitshares-x wallet on Windows 7.  When I start the software it asks me to enter a password to create a wallet. Nothing seems to happen. If I quit and restart the software, it asks for my password and then tells me I have the wrong password. I have tried uninstalling and deleting the appdata bitshares-x folder and reinstalling and starting over again, and I have tried starting the program as administrator, but I always get the same result.  Can you help me create and open a wallet?