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General Discussion / Re: Emergency Measure - Temporary Shutdown
« on: November 30, 2015, 04:02:37 pm »
Hey Jonathan.
Glad that you decided to post about this.
We were discussing things internally too and this is the best way we could permit the community to know what's going on (although I need to point out, you just defaulted your own NDA here, but whatever)
Okay, now down to the issues at hand here.
1. You believe, we do not contribute sufficient time to the project and expect more from us (justified)
2. You believe this should have been wrapped up 2 months back
I'd like to bring to your notice a few things
1. We just sent the migration data via skype.
2. You know this as well as anyone else that you haven't found the time to sit down with us and help us with the transition. Anyone that's worked with us on sharebits would know that we're available 24/7 on skype when we're on projects and we do give it our best but am all open to post chat logs and show you - how you have been busy with your other projects and haven't given us your time in regards to helping us with the transit. We are currently integrating with an exchange and we do take time in advance and schedule with coders from the other side so we have individuals with the technical expertise working with us, as and when we need them. Have we been able to schedule time with you and do the same ? There have been innumerous cases where you said "BRB" and went to be with your son, or had an emergency and left off to the bunker in the middle of tests and transition. How can an external enterprise help you with the transition with behaviour like that?
3. You've been sitting on the core software for a month or so now with basic transition issues going on. Some things mentioned are not even in the scope of the contract, but we have personall helped you set up your daemons and boxes and you come here..talking this of us.
4. We are not YOUR company. We are contractors. This means, while we will take time to figure your system out, you need to be present to assist us when we need you. You not being available doesn't help us in any way.
5. We did create a front end and a back end - went beyond the scope of the contract to be of service to you and ..this is what we get in return.
To end with, for the users here - you would have had your pool up a month back if Jonathan wasn't busy handling so many things at once. Unlike him, I understand business and I have to point out he is handling too many things together and due to the same its possible he couldn't commit the time required to spend with us to assist with the transition. But to come out and put the blame on us like this.. it hurts.
You have had the software for over a month with a minor setback on the transition aspect pending. To come out and have the audacity to tell people that we are at fault for your lack of commitment is admirable. Please message me when you decide to invest the time and energy to commit to this project and we'd be glad to cover this.
When you say the community wants results : we have delivered on other projects here, and are all set to launch 3 more in the weeks to come.
We understand results, but usually it doens't involve the counterparty being off so often.
Personally, I am obliged to admit, we are not perfect. Hell we're far from there. But pointless attacks like these..
Not sure, how I should react to them.
Glad that you decided to post about this.
We were discussing things internally too and this is the best way we could permit the community to know what's going on (although I need to point out, you just defaulted your own NDA here, but whatever)
Okay, now down to the issues at hand here.
1. You believe, we do not contribute sufficient time to the project and expect more from us (justified)
2. You believe this should have been wrapped up 2 months back
I'd like to bring to your notice a few things
1. We just sent the migration data via skype.
2. You know this as well as anyone else that you haven't found the time to sit down with us and help us with the transition. Anyone that's worked with us on sharebits would know that we're available 24/7 on skype when we're on projects and we do give it our best but am all open to post chat logs and show you - how you have been busy with your other projects and haven't given us your time in regards to helping us with the transit. We are currently integrating with an exchange and we do take time in advance and schedule with coders from the other side so we have individuals with the technical expertise working with us, as and when we need them. Have we been able to schedule time with you and do the same ? There have been innumerous cases where you said "BRB" and went to be with your son, or had an emergency and left off to the bunker in the middle of tests and transition. How can an external enterprise help you with the transition with behaviour like that?
3. You've been sitting on the core software for a month or so now with basic transition issues going on. Some things mentioned are not even in the scope of the contract, but we have personall helped you set up your daemons and boxes and you come here..talking this of us.
4. We are not YOUR company. We are contractors. This means, while we will take time to figure your system out, you need to be present to assist us when we need you. You not being available doesn't help us in any way.
5. We did create a front end and a back end - went beyond the scope of the contract to be of service to you and ..this is what we get in return.
To end with, for the users here - you would have had your pool up a month back if Jonathan wasn't busy handling so many things at once. Unlike him, I understand business and I have to point out he is handling too many things together and due to the same its possible he couldn't commit the time required to spend with us to assist with the transition. But to come out and put the blame on us like this.. it hurts.
You have had the software for over a month with a minor setback on the transition aspect pending. To come out and have the audacity to tell people that we are at fault for your lack of commitment is admirable. Please message me when you decide to invest the time and energy to commit to this project and we'd be glad to cover this.
When you say the community wants results : we have delivered on other projects here, and are all set to launch 3 more in the weeks to come.
We understand results, but usually it doens't involve the counterparty being off so often.
Personally, I am obliged to admit, we are not perfect. Hell we're far from there. But pointless attacks like these..
Not sure, how I should react to them.