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Topics - iwinyoumad

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Technical Support / How to claim balance?
« on: June 05, 2017, 11:51:42 pm »
Hello,

I did a bit of mining for protoshares many moons ago, 2014. I am trying to import my funds into the new BTS 2.0, but am running into many difficulties. The software is the most confusing thing I've ever encountered. Can somebody please guide me so that I can restore my balance?

steps I have done so far:
1. Download Bts 0.9.3.c
2. Created .json wallet through console
3. Installed BTS 2.0
4. Import into BTS 2.0 using 0.9.3c .json file
5. It then shows the :

Unclaimed balances belonging to these keys
Once you've imported the keys, you can claim these balances to an account of your choosing.

ASSET TOTALS
xxxx.40113 BTS

However, when I go to the wallet to look up unclaimed balances it shows:
No unclaimed balances found

What am I doing wrong, and how can I get these back?

Please help! It is very much appreciated!


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